- City of New York (New York, NY)
- …app, and social media. Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with the Mayor's Office and every ... 311 Communications and Agency Relations unit; - Develop strategies for citywide customer service programs and delivery; - Oversee design and implementation of… more
- City of New York (New York, NY)
- …and CWO's data team, develop performance metrics as well as data dashboards, customer satisfaction surveys, and other tools to evaluate the effectiveness of CWO's ... - In close collaboration with the Deputy Commissioner and other CWO senior leaders, develop and coordinate a professional development/learning program for CWO and… more
- Independent Health (Buffalo, NY)
- …work environment. The manager will work closely with all areas of internal operations , support services and human resources to ensure proper staffing, quality ... develop and maintain the department's call center goals as defined by senior management. They will be responsible for enhancing member and provider relationships… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... our Global Dining and Resy businesses, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused on making… more
- JPMorgan Chase (Brooklyn, NY)
- …leader who can think systemically, act collaboratively, and prototype boldly. As a Senior Service Designer, you will play a pivotal role in shaping end-to-end ... customer experiences by leveraging your deep expertise in service...participatory design, and service prototyping, working across disciplines-product, engineering, operations , data, and frontline teams-to ensure that the services… more
- Corning Incorporated (Corning, NY)
- …will be responsible for driving development project schedules, supporting mass production operations , and representing Corning to the customer . While the main ... commercial, finance, manufacturing, quality, and engineering organizations for day-to-day operations . **Requirements** + MBA or equivalent demonstrated experience (ie,… more
- Urban League of Rochester (Rochester, NY)
- …all processes and procedures related to the receptionist role, ensuring smooth operations and exceptional support to our community. Requirements EDUCATION & ... Status:Non-Exempt Schedule:35+ hours a week Reports to:President & CEO Manages and Coaches: Customer Service Coordinator Hourly Rate: $23.08 to $27.88 ABOUT US: For… more
- Dow Jones (New York, NY)
- …Insights** Leverage marketing data to generate insights on campaign performance, customer behavior, and channel effectiveness. Support modeling, attribution ... and today has one of the world's largest news-gathering operations globally. It is home to leading publications and...campaigns across paid, owned, and earned media channels to support acquisition, engagement, or brand goals. + **Content &… more
- Kiewit (Albany, NY)
- …other contract documents * Perform basic engineering calculations and technical drafting to support field operations * Assist Engineers to gather and prepare ... data for submittal or transmittal to the customer , vendors, subcontractors, governmental agencies, and internal use *...be reviewed by the Project Manager * Provide field support and supervise subcontractor operations Estimating: *… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... and Resy businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused on making… more