- Walmart (Bentonville, AR)
- …to deliver a frictionless and engaging experience to the Walmart customer. As the Senior Manager of CX Strategy, you will architect friction-free, end-to-end ... **Position Summary ** **What you'll do ** Senior Manager , Customer Experience Strategy, LocalFinds...boardroom to the Jira backlog. Key responsibilities + End-to-end CX : Map and optimize web/app journeys to lift NPS,… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Senior Manager , Insights Consulting - Omni CX and Growth Analytics** What if you could work in an environment ... growth by synthesizing data analysis and research + Operationalize CX metrics and insights that will improve customer experience... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and… more
- Coinbase (Little Rock, AR)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Coinbase (Little Rock, AR)
- …of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success leading… more
- Coinbase (Little Rock, AR)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Walmart (Bentonville, AR)
- …intersect? If so, we want you on our Transformation team! The Senior Manager , Business Strategy, you'll be the strategic program integrator who ensures that ... with proactive support and defect resolution enabled by GenAI and automation. The Senior Manager , Business Strategy, reports directly to the Director, Business… more
- Walmart (Bentonville, AR)
- …** **What you'll do ** **Position Summary:** Walmart Marketplace is seeking a ** Senior Manager , Buyer Experience - Seller Fulfilled** business to lead strategic ... and delight customers. More about Marketplace: https://marketplace.walmart.com/ **What you'll do:** As a ** Senior Manager , Buyer Experience - SFS** , you will: +… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Senior Manager , Category Enablement & Strategic Initiatives** , LocalFinds **Job description** What you'll do Are you ... complex regulation, high customer expectations and enormous growth potential. As the ** Senior Manager , Category Enablement & Strategic Initiatives** , you will… more
- Walmart (Bentonville, AR)
- …Coordination** + Serve as operational glue between product, eng, design, CX , analytics + Ensure tight alignment on priorities, blockers, and timelines ... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and...and may be subject to a specific plan or program terms. For information about benefits and eligibility,… more
- Verint Systems, Inc. (Little Rock, AR)
- …of Job Function:** As a key member of Professional Services, the role of the Program Manager is to serve as a customer advocate and is responsible for ... throughout the program life cycle. Additionally, the Program Manager is responsible for building and...complete based on hours consumed and impact to revenue recognition . + Updates and regularly maintains the program… more
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