- Coinbase (Sacramento, CA)
- …users globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead a ... team of analytics engineers in service of our Consumer CX operations, including Core, Social, and Specialty Operations support. This leader will be responsible for… more
- Coinbase (Sacramento, CA)
- …leaders. * Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as the central ... CX point of contact for BPO contract management. *...skills, with experience meeting with and presenting information to senior leadership * Proficient in MS Office / G… more
- Amazon (Hawthorne, CA)
- …trust forums, writing opinion papers to discuss Hotly Debated Topics within the product or CX to senior leaders - including VPs and SVPs - and ensuring what ... experience, and business objectives across our global customer base. As a Sr . PMT, you will be responsible for designing, strategizing, executing, and prioritizing… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... of Universal Studios Hollywood, leading the presentation of channel and program performance across Universal Destinations and Experiences. Guest Experience Champion… more
- PNC (Ontario, CA)
- …opportunity to contribute to the company's success. As a Client Solution Specialist Sr within PNC's Corporate Banking organization, you will be based in Irvine, CA ... on a regular basis. Some responsibilities may be performed remotely, at manager 's discretion. **Job Description** + Provides sales, service and execution support for… more
- Amazon (Sunnyvale, CA)
- Description Amazon Photos is looking for a Senior Technical Product Manager to lead our Photo & Video Computer Vision AI (CV-AI) product portfolio. You'll drive ... end product delivery experience - 5+ years of technical product or program management experience - Bachelor's degree - Experience contributing to engineering… more
- Coinbase (Sacramento, CA)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Sacramento, CA)
- …internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives * ... Oversee program documentation-requirements, milestones, prioritization, and communication artifacts * Develop and manage functional specifications, release plans,… more
- Coinbase (Sacramento, CA)
- …and alignment. Attendance is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's Enterprise Applications and ... of bringing a billion users on chain. The EAA CX AE organization is responsible for building the customer...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- US Bank (Los Angeles, CA)
- …alignment, and ensuring organizational readiness to implement. Deep expertise in CX methodologies and exceptional communication and visualization skills to drive ... complex information. + Present findings and recommendations to executives and senior leaders with strong presentation skills that inspire action and alignment.… more