- Capgemini (New York, NY)
- …by Capgemini. **Job:** _Technology Strategy_ **Organization:** _INVENT DESIGN_ **Title:** _frog CX Transformation - Platform Advisory Senior / Managing ... **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and… more
- Amazon (New York, NY)
- …Amazon into the most trusted high-end online shopping destination. We are seeking a talented Senior Program Manager ( Sr . PM) with a strong background ... scale new features, build and integrate workflows, and drive program roadmaps for placements spanning Homepage, Detail Page, and...multiple initiatives focused on improving the Premium and/or Luxury CX . A Sr . PM works backwards from… more
- Coinbase (Albany, NY)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Senior Manager , HR Business Partner will support Coinbase's global ... their corresponding links. Additionally, Coinbase participates in the [E-Verify program ](https://static-assets.coinbase.com/e-verify.pdf) in certain locations, as required by law. Coinbase… more
- Coinbase (Albany, NY)
- …with innovative services, tools and applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an Engineering Manager ... be doing (ie. job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, scalable and efficient… more
- Amazon (New York, NY)
- …on the customer, you've come to the right place. Amazon Ads is looking for a Senior Manager of Product Release Manager to lead release management globally ... operational readiness. The RM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product gap prioritization, and… more
- Coinbase (Albany, NY)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Amazon (New York, NY)
- …into the most trusted high-end online shopping destination. We are seeking a Program Manager (PM) with a strong background executing complex Customer Experience ... ( CX ) initiatives for Retail that involve content integration and...feature expansions. Key job responsibilities - Manage and prioritize program life-cycles, often complex and cross-functional, and deliver projects… more
- DoorDash (New York, NY)
- …the key work streams on New Business Verticals. You will report into the Senior Manager , Integrated Marketing on our New Verticals Integrated Marketing team in ... GM, drive forward highly cross-functional projects like a product manager , and understand how to speak to our customers...Operations, Finance, Product, and Analytics), with a focus on Cx affordability, retention & spend. They must be able… more
- SAP (New York, NY)
- …caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for ... SAP Academy for Customer Success is a global development program designed for talent who are early in their...in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with customers to guide them… more
- Coinbase (Albany, NY)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more