- Herbalife (Winston Salem, NC)
- Senior Manager , Global Business Applications - Oracle Category: Global Technology Services Position Type: Regular Full-Time External ID: 17762 Location: ... implement Oracle SaaS solutions for Herbalife's business groups, particularly in Oracle Cx . Collaborate with business partners and diverse teams to understand goals,… more
- Coinbase (Charlotte, NC)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Coinbase (Charlotte, NC)
- …of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success leading… more
- Coinbase (Charlotte, NC)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- EMCOR Group (Charlotte, NC)
- …to advance your career to the next level? Miller Electric Company is seeking a Senior QA/QC manager for Facility Solutions. The Senior QAQC manager ... after project completion + Provide continuous improvement, operational excellence program improvements and standardization to include root cause analysis...Brady Workstation + ACC Build + Facility Grid + CX Alloy + BIM 360 Field + Helix +… more
- Verint Systems, Inc. (Raleigh, NC)
- …of Job Function:** As a key member of Professional Services, the role of the Program Manager is to serve as a customer advocate and is responsible for ... throughout the program life cycle. Additionally, the Program Manager is responsible for building and...complete based on hours consumed and impact to revenue recognition . + Updates and regularly maintains the program… more
- Coinbase (Charlotte, NC)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- Coinbase (Charlotte, NC)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more