- Coinbase (Olympia, WA)
- …internal and external stakeholders (engineering, data science, product, compliance, legal, CX , etc.) to translate business requirements into actionable objectives * ... Oversee program documentation-requirements, milestones, prioritization, and communication artifacts * Develop and manage functional specifications, release plans,… more
- Coinbase (Olympia, WA)
- …and alignment. Attendance is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's Enterprise Applications and ... of bringing a billion users on chain. The EAA CX AE organization is responsible for building the customer...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- ManpowerGroup (Redmond, WA)
- Our client, a leading organization in customer experience strategy, is seeking a Program Manager to join their team. As a Program Manager , you will be ... to problem-solving, which will align successfully in the organization. ** Program Manager ** **Remote** **18 Month Contract** **What's...**18 Month Contract** **What's the Job?** + Support the Senior Director of CX Strategy and Insights… more
- Coinbase (Olympia, WA)
- …Chatbot (ie akin to an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive impact company-wide *What we look ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
- Amazon (Seattle, WA)
- …Payment Risk, Product and Program Management team. We are seeking a Program Manager who is passionate about process and systemic improvement initiatives in ... to build out mechanisms and processes to help improve CX and integrate the techniques into Payment Risk business...Deliver progress of multiple projects providing regular updates to senior leadership. 2. Monitor and report risks with actionable… more
- Qualtrics (Seattle, WA)
- …people across the globe who think that's work worth doing. **Global Scale Marketing Manager ** **Why We Have This Role** We're seeking a **Global Scale Marketing ... Manager ** to join our newly formed Scale Marketing team...regional teams to ensure alignment and maximize impact. + ** Program Innovation:** You're a creative thinker who can ideate… more
- Coinbase (Olympia, WA)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
- Synchrony (Seattle, WA)
- …track record of delivering successful projects. This position will report to the Senior Vice President, B2B Digital Products. **_Our Way of Working_** **_We're proud ... defined, ahead of the PIs, and the JIRA Align Program Board is up to date with latest backlog...manage defects and issues + Partner with Credit/Fraud, UX, CX & Platform Client Initiatives Leaders to measure the… more