- Amazon (Seattle, WA)
- …capital, combining deep technical expertise with customer-centric product development. Role Overview: As Senior Manager PMT, you will lead the product vision and ... an innovative, strategic leader to drive our global Product and Customer Experience ( CX ) strategy. This role presents a unique opportunity to revolutionize how small… more
- Verint Systems, Inc. (Olympia, WA)
- … Manager to help expand and execute a high-impact, strategic analyst relations program . This includes working with the Sr . Director and Verint internal ... every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We… more
- Amazon (Seattle, WA)
- …teams innovating with SAP. You will be the pioneer in extending the Success Central program to SAP by working with internal teams interested in or already using SAP ... development cycle (customer engagements, stakeholder buy-ins and requirements definition, CX design, compliance, feature definition and prioritization, product messaging,… more
- Amazon (Seattle, WA)
- …features to invest in and own prioritization roadmap at partner's end * Program manage implementation of organization wide initiatives at partner's end. * Develop ... * Define the success criteria for Amazon Pay and partners including CX , commercial, terms and operations. * Execute and launch the deals/contracts working… more
- Amazon (Seattle, WA)
- …worldwide. The Kindle Sync Team is looking for a passionate, results-oriented Technical Program Manager who will be responsible for delivering engaging and ... you will work directly with multiple teams across development, program /product management, and the broader Amazon tech community to...You will do this by providing regular updates to senior management on project status, risks, and change control… more
- Amazon (Seattle, WA)
- …shape the future of Amazon's cloud-based voice service and Echo devices. As a Program Manager , you'll drive beta programs to gather critical customer feedback on ... to make your mark. Key job responsibilities As a Program Manager on the Alexa Preview team,...to encourage each other's individual growth while delivering excellent CX to the customers. Basic Qualifications - 7+ years… more
- Amazon (Seattle, WA)
- …support our growth we are looking for a talented, driven, and highly analytical Program Manager with proven experience scaling product and catalog launches. The ... have high attention to detail, a high bar for CX , and a bias for action to implement catalog...look around corners. This position involves regular communication with senior management on status, risks and implementation strategy. Excellent… more
- Amazon (Bellevue, WA)
- …quality and speed of delivery they have come to expect. We are looking for a Program Manager to be part of Direct Fulfillment team and lead 1P carrier ... providers; negotiate and deliver incremental carrier capacity when needed to meet program volume, particularly for Prime week and Peak season. Develop mechanisms to… more
- Amazon (Seattle, WA)
- …single location, supporting on-going, data-driven decision making. CXM is searching for a Program Manager with a strong delivery record and proven project ... management experience to join us in building and scaling CX Metrics across all of Amazon. In this role,...support CXM's mission. Success in this role requires strong program management capabilities, clear verbal and written communication skills,… more
- Amazon (Seattle, WA)
- …suite of VoC products, connecting internal employees with their customer experience ( CX ) data and insights. We leverage sophisticated Machine Learning (ML) models ... billions of unique customer interactions into simple and actionable CX opportunities. Our applications provide intuitive search and visualization capabilities… more