- SitusAMC (Tallahassee, FL)
- …level expectations and exceed them when appropriate to the pursuit of larger customer relationship goals + Contribute to SitusAMC brand image objectives through ... Customer interactions. Always put the customer first...years of industry and/or relevant experience, typically at an Analyst level role or external equivalent. + Project Management… more
- University of Miami (Miami, FL)
- …weekly scorecards for all team members. + Monitors, listens, and evaluates inbound customer calls and emails. + Holds one-on-one meetings with staff to provide ... and team leads to ensure consistency in scoring methodologies. + Maintains data collection for quality assurance metrics within internal departmental database. +… more
- Highmark Health (Tallahassee, FL)
- …of job responsibilities, employees may have access to covered information, cardholder data , or other confidential customer information that must be protected ... undocumented processes. Analyzing the impacts to create a log for Business Analyst /Consultant Standard Operating Procedures (SOPs). This log would serve as a… more
- Chenega Corporation (Pensacola, FL)
- …leading to the successful development of training programs and curricula in support of customer and program objectives as a subject matter expert (SME) for the Naval ... the conduct of task analysis workshops. + Support the Instructional Systems Analyst in determining the most appropriate courseware presentation and media for the… more