- Pearl Interactive Network (Albany, NY)
- …contact center environment? **Pearl Interactive Network** is seeking accomplished ** Operations Managers (OMs)** to join our **Talent Community** as we prepare ... analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + Oversee system… more
- Schwarzman Animal Medical Center (New York, NY)
- …compliance, communication audits). + Assist with departmental projects involving data collection, reporting, and documentation process improvements. + Additional ... duties as assigned by the Senior Director, LVT Director of OR, and Practice Manager...the needs of the Surgery Department and broader hospital operations , including coverage for service coordinators PTO Qualifications: +… more
- Citigroup (New York, NY)
- **Cybersecurity Operations Strategic Solutions Lead - Senior Vice President** **Overview of the Role** Citi, the leading global bank, has approximately 200 ... for Citi staff, applications, infrastructure, and networks. The Cybersecurity Fusion Center (CSFC) provides leading-edge capabilities for cyber operations ,… more
- Humana (Albany, NY)
- …spanning multiple business units and functions-such as customer service operations , workforce management, data /analytics-influencing key stakeholders and ... outcomes + Support transformation efforts in areas such as customer service operations , workforce management, data /analytics, and customer experience **Use your… more
- Verint Systems, Inc. (Albany, NY)
- … Speech Analytics, Automated Quality, Natural Language Processing, Automatic Speech Recognition (ASR). **Primary Objective:** The Analytics Presales Solution ... Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology, call recording, Speech Analytics, Text Analytics,… more
- Ryder System (Rock Tavern, NY)
- …procedures. This may also be a development position to prepare incumbents for the Senior Operations Manager role. In addition to a comprehensive benefit package, ... and Supply Chain Services in the World! **Summary** The Operations Manager II (SM II) manages the operations...execution of the Warranty process and maximizing warranty recovery.Ensure data integrity in the Shop Management Online system. +… more
- Amalgamated Bank (New York, NY)
- The Data Analytics & & Artificial Intelligence (AI) Audit Manager supports the Deputy Chief Audit Officer (DCAO) in leading, overseeing, and strategically enhancing ... the internal audit function by embedding data analytics and AI into audit planning, execution, and reporting. This role combines advanced technical expertise with… more
- American Express (New York, NY)
- …roadmap to embed AI into cybersecurity operations , beginning with the Security Operations Center (SOC). + Identify high-impact use cases where Agentic AI ... Are you passionate about revolutionizing cybersecurity through AI and data innovation? We are looking for a visionary and... & AI Transformation to lead our next-generation security operations . This is a pivotal role where you will… more
- Mount Sinai Health System (New York, NY)
- …successful execution of strategic initiatives. + Collaborates with other Health System Operations department teams on data strategy, tool development, and the ... **Job Description** **Associate Director, Operations Planning -Health Systems Operations -Full-Time-...+ Leads, manages and provides direction and coordination, to senior leaders in the formulation, implementation and administration of… more
- IQVIA (Ithaca, NY)
- We are seeking an **Associate Manager, Laboratory Operations ** to join IQVIA Laboratories in **Ithaca, NY** . We hire passionate innovators who drive healthcare ... we transform and accelerate research and development. As an Associate Manager, Laboratory Operations , you will lead a team of laboratory professionals to ensure the… more