• Head of Support Services

    EDB (Raleigh, NC)
    …drive transformative initiatives to position the support organization as a key driver of customer value. The Sr . Director will oversee a high-paced, ... platform + Ensure the organization leverages best practices in CRM , case management , and analytics ...measure success, drive continuous improvement, and report performance to senior leadership. + ** Customer Experience:** + Transform… more
    EDB (10/29/25)
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  • Marketing & Customer Engagement Lead

    ALBEMARLE (Charlotte, NC)
    …of Marketing Activation. This individual needs to have a passion for program management and driving actions to increase customer engagement through tradeshows ... a robust VoC program to ensure continuous improvement in customer engagement, working with sales and product management...by partnering with the digital marketing lead. + Utilize analytics tools to track the success of campaigns and… more
    ALBEMARLE (11/18/25)
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  • Lead Manager - Consumer Engagement Ops

    Reynolds American (Winston Salem, NC)
    …brief absences; non-exempt employees receive up to 6 days) + Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); ... **REYNOLDS AMERICAN has an exciting opportunity for a Lead Manager - Customer Engagement** **in Winston Salem,...Senior Director and Officers receive 25 days… more
    Reynolds American (11/06/25)
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  • Lifecycle Marketing Manager

    Navient (Raleigh, NC)
    …to the Director of Performance Marketing.** **As the Lifecycle Marketing Manager , you will:** + Provide senior leadership and stakeholders with campaign ... audience segmentation, journey pathing, campaign execution, creative A/B testing, analytics measurement, and campaign performance readouts. **Your Impact:** + As… more
    Navient (11/19/25)
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