• Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows...in mentoring junior team members and accept mentoring from senior team members. + Other supporting duties as directed.… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Staff Architect - Digital Workplace

    American Express (New York, NY)
    …implement solutions expeditiously with high quality **Qualifications:** + A passion for End User Computing and employee-facing technology + Extensive, recent ... paradigms and solutions into the portfolio. + Communicate to senior leaders regarding strategy direction and changes. + Mentor...enterprise scale: + Managing Macs with JAMF + Mobile Device Management with Intune or VMWare + VDI with… more
    American Express (09/27/25)
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