- SAIC (Adelphi, MD)
- …of experience + Ten (10+) years of relevant experience working in an IT or Service Desk environment **CLEARANCE REQUIREMENT:** + Must have an active Top Secret ... (ARL) Information Technology (IT) Modernization** program and support the full range of Enterprise IT services to ARL's research mission. Join our dynamic team at a… more
- Ensono (Annapolis, MD)
- …purchase of end user equipment. + Strong knowledge of ITIL practices, service desk operations, and endpoint technologies. + Excellent communication, leadership, ... liaison between IT and business units to understand user needs and improve service delivery. + Communicate effectively with senior leadership on performance,… more
- Lockheed Martin (Bethesda, MD)
- …The Information and Technology organization is seeking a driven and dedicated senior level IT Operations Supervisor to support the Lockheed Center for Leadership ... in addition to supervising staff, and 25% of their time at a desk , performing administrative tasks and communicating with clients\. The ideal candidate will be… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix...environment. + Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot… more
- Deloitte (Baltimore, MD)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... to identify efficiencies and opportunities for optimization. + Working collaboratively with senior risk stakeholders (CIO, CRO, CISOs and direct reports). + Building… more