- Iron Mountain (Albany, NY)
- …Responsibilities:** + Responsible for leading implementation programs of highly complex, multi- service line, enterprise level solutions for DS customers ... will welcome your unique contributions? If so, let's start the conversation. The Senior Client Delivery Program Manager, Digital Solution (DS) is responsible for the… more
- Herkimer County Community College (Herkimer, NY)
- …26 2025 Job Description: Herkimer College seeks qualified applicants for a Senior Systems Programmer/Analyst (Banner). The Senior Systems Programmer/Analyst is ... + Maintain systems integrity, security, and patch management. + Assist with Help Desk requests where applicable. + Develop and conduct training sessions for new and… more
- Mindex (Rochester, NY)
- …to expand our established Data & Analytics team with a collaborative Senior Business Intelligence Engineer who thrives on transforming data into powerful, ... support customer users on how to use AWS QuickSight effectively for self- service dashboard creation Requirements Education & Experience: + 4-year degree in Science,… more
- SUNY Cortland (Cortland, NY)
- …and other issues that arise within these systems. Mitigate the root cause of service interruptions and effectively utilize vendor service contracts + Respond to ... basis + Communicate effectively with manufacturer's technical support and help desk personnel for support assistance Documentation + Document procedures, diagrams,… more
- City of New York (New York, NY)
- …and KPI reports for the senior management for further analysis using Service Desk Tools - Minimum 2+years of experience with System Administration and ... This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - Minimum 5+ years of… more
- Vail Resorts (Hunter, NY)
- …and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel ... Vail Resorts' Missions/Values across the Resort(s) ensuring alignment with enterprise -wide strategy + Elevate experience for residents/employees and housing staff… more
- Citigroup (New York, NY)
- …(SP) production management group provides direct support to a diverse set of trading desk all trading under the "GSP" banner with a focus on the ITIL support ... excellent client experience. + Engage Product/Technology Owners to establish business service level objectives, Service level Indicators to measure performance… more
- TD Bank (New York, NY)
- …office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions ... contact. The Fixed Operations team strives to create efficiency, improve client service levels and reduce operational risk. If you are industrious, collaborative,… more
- CompuCom (Albany, NY)
- …by agreed internal and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level 1 - 2), including career development. Oversee ... service profits/losses meet expectations. + Manage all service desk resources with responsibility for legal...service , liaise with SDM and customer, deal with senior level escalation, and adapt service to… more
- CUNY (New York, NY)
- …and maintains the University's network, operates the University's Data Center and Service Desk , and manages the processes of safeguarding the University's ... Preferred: + 10+ years of progressive leadership experience in IT infrastructure and enterprise network management, with 6+ years in senior or executive roles,… more