- HCA Healthcare (San Antonio, TX)
- …Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application ... (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid.... Resolve complex issues and requests escalated from the Service Desk or other service … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …supporting duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working ... remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows...a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate… more
- RTX Corporation (Greenville, TX)
- …2 AP Customer Service Team + Will work complex tickets from the Customer Service Desk (Internal & external) + Work support tickets and other items escalated ... Arlington, VA. The following position is to join our Enterprise Services team in Richardson Tx: RTX Accounts Payable...be responsible for supporting Accounts Payable Tier 2 Customer Service . RTX AP Tier 2 Customer Service … more
- Palo Alto Networks (Plano, TX)
- …continuous improvement. **Your Impact** + Effectively work with NAM Sales to work on Enterprise , Sled and Federal deals + Provide Sr . Leadership with financial ... recognition policies and operational guidelines + Excellent customer service , taking charge to meet deadlines by communicating with cross-functional partners… more
- Iron Mountain (Austin, TX)
- …Responsibilities:** + Responsible for leading implementation programs of highly complex, multi- service line, enterprise level solutions for DS customers ... will welcome your unique contributions? If so, let's start the conversation. The Senior Client Delivery Program Manager, Digital Solution (DS) is responsible for the… more
- TISTA Science and Technology (Austin, TX)
- …directives, handbooks, Policies and procedures. + Works with ServiceNow (SNOW) and the Service Desk Manager automated tool, to assign and work incident tickets ... Overview TISTA is looking for a Senior Systems Administrator to manage teams, prioritize work,...application development meeting as needed, represent the Linux/Unix Managers Service Line troubleshooting the System or enterprise … more
- ERCOT (Taylor, TX)
- …agenda and note documentation and distribution. + Supports ITIL, alignment of Service Desk , Change Management, Incident Management, and Problem Management ... procedures providing consistency and repeatability in the final solution for service delivery. Ensures compliance with related internal Corporate Standards, Policies… more
- HCA Healthcare (Austin, TX)
- …with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with an ... to service management operational policies and best practices, contributing to enterprise and IT service management goals. + Helps to implement action… more
- CompuCom (Austin, TX)
- …by agreed internal and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level 1 - 2), including career development. Oversee ... service profits/losses meet expectations. + Manage all service desk resources with responsibility for legal...service , liaise with SDM and customer, deal with senior level escalation, and adapt service to… more
- NRG Energy, Inc. (Houston, TX)
- …the lead in shaping your career development, goals and future! **SUMMARY** Sr . SAP Technical Analyst with strong functional knowledge, responsible for developing, ... **Specifically** : Proficiency in SAP CRM Customer Interaction Center, Sales, and Service processes. Knowledge of SAP ISU, customer service , account maintenance,… more