- American Express (New York, NY)
- …exceptional client experience by ensuring that contractual obligations, SLAs, and service expectations are consistently met or exceeded Leverage travel agency ... executive level, including presenting business cases and performance reviews to senior stakeholders + Demonstrated ability to lead cross-functional projects across… more
- Catholic Health Services (Centereach, NY)
- …16,000 employees, six acute care hospitals, three nursing homes, a home health service , hospice and a network of physician practices across the island. At Catholic ... selection, product dosing, ADR's, and other considerations. + Meet with client site senior leadership to provide program updates and QBR's; lead data collection &… more
- The Estee Lauder Companies (New York, NY)
- …across the geography + Partner with Geographic HRBP Lead to ensure service excellence across the geography + Manage flow-to-work regional People Experience teams, ... Continuous enhancement of digital and process solutions across HR service delivery, leading to improved employee experience + Accountable...Team + PX Portfolio Operations Lead + PX Relationship Manager + Geographic HRBP Lead(s) + Affiliate HRBPs +… more
- MongoDB (New York, NY)
- … Director of GET + GET Pillar Leaders (Asset Management, GET Engineering) + IT Service Manager + Senior Leadership Team (SLT) across all MongoDB Business ... to lead our global support team within the Global Enterprise Technology (GET) department. This role is critical in...Practices and Incident Management: + Collaborate with the Operations Senior Manager and GET Engineering to implement… more
- TD Bank (New York, NY)
- …a coordinated approach with other business areas, the broader organization and enterprise control functions. + Build and cultivate an environment of innovation that ... a pool of experts and ensures elevated levels of service even when the effort crosses organizational boundaries. +...will work with you to meet your needs. The Manager II, Governance & Control leads and manages a… more
- TD Bank (New York, NY)
- …Payments and Deposit Services of TD Securities. Our mission is 'To Deliver World Class Service ' to all internal and external clients as we place a focus on people, ... will be responsible for design of payment and deposits solutions across the enterprise . This will be accomplished by integrating knowledge of how Payments and… more
- M&T Bank (New York, NY)
- **Overview:** As a Lead Experience Strategist within the Enterprise Transformation Enablement team, you will be part of a team of design, agile and change management ... work, assess for and recommend course of action, if any, to team manager and business partners. Develop approach for scoping and planning activities for validated… more
- TD Bank (New York, NY)
- …operating within risk appetite. As part of the key accountabilities of the role, the Senior Manager will: + Design the operating framework governing the use of ... policy frameworks, standards and practices and are key members of enterprise projects / programs requiring TDS representation. **JOB DESCRIPTION** Reporting to… more
- TD Bank (New York, NY)
- …in a large-scale mission critical environment is required + Experience with service oriented architectures, enterprise service bus technology, business ... frameworks (TOGAF, Zachmann); Experience and proven track record in delivering enterprise class solutions + Service Oriented Architecture: services architecture,… more
- City of New York (New York, NY)
- …& Compliance, and Information Security. Your Impact: Under the supervision of the IT Service Management (ITSM) Manager , the Service Management and Production ... Dashboard Reports, Summary Reports, and KPI reports for the senior management for further analysis using Service ...the senior management for further analysis using Service Desk Tools - Minimum 2+years of experience with… more