- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- GovCIO (Washington, DC)
- …incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/ tier -1-service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Kelly Services (Alexandria, VA)
- …configuration errors **Non-Essential Duties:** 1. **General IT Support** 2. Assisting help desk teams with non-cloud-related technical issues 3. Troubleshooting ... ** Senior Azure System Administrator (Contract to Hire)** **Up...start* **Job Description:** Our customer is currently seeking an experienced? Sr . Azure Systems Administrator to join their team. This… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution...support roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of Microsoft… more
- Leidos (Lorton, VA)
- …resolving infrastructure-related issues. + Work with all stakeholders including the Enterprise Help Desk (EHD), Business Analysts, Project Managers, and other ... guide the way we do business. Seeking an experienced Senior ServiceNow Software Developer, to join an internal service...needs and architectural best practices. + Serve as the Sr . Developer for complex features and integrations. This involves… more
- M. C. Dean (District Of Columbia, DC)
- …system issues for physical security systems and networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation ... and tuition reimbursement. + Open and transparent communication with senior leadership as well as local office management. **We...answers that make sense. + Identify and understand the speech of another person. Pay Range USD $86,720.00 -… more
- SHI (Washington, DC)
- …emerging technologies to enhance personal and professional growth. + Mentor and train lower- tier engineering and service desk employees. + Document work and ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...- in our offices or yours.** **Job Summary** The Senior Managed Services Engineer is responsible for supporting a… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,...Escalate complex issues with detailed description of issues to higher- tier groups * Document each interaction * Track and… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- General Dynamics Information Technology (Arlington, VA)
- …in special projects as required. + Use the ticketing system to: + Proactively check help desk queue for new emails and create and assign tickets for those ... differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier...and users). **Required Technical Skills** : IT experience supporting Help / Service Desk **Certifications** : Must… more