- Centene Corporation (New York, NY)
- …Oversees the member experience through the lens of voice of the customer and other key experience value drivers. Leverage LEAN/Six Sigma methodologies and ... gaining in-depth insights into the underlying factors shaping the member experience . The role extends beyond observation to drive continuous improvements,… more
- Marriott (New York, NY)
- …drives customer loyalty by delivering service excellence throughout each customer experience . **CANDIDATE PROFILE** **Education and Experience ** ... and drives customer loyalty by delivering service excellence throughout each customer experience . * Performs other duties, as assigned, to meet business… more
- TD Bank (New York, NY)
- …manner within the Enterprise defined processes and procedures. Works independently as a senior lead and may manage and direct activities related to data ... in multiple programming language + Works autonomously as a senior / lead on a diverse range of tasks...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- Snap Inc. (New York, NY)
- …advertisers. We ensure Snap's ad products are effective, efficient, and customer -centric, enabling businesses to connect meaningfully with our global community. ... advertising platform success, either independently or by leading cross-functional teams. + Lead and own complex product areas with high-impact opportunities, such as… more
- Microsoft Corporation (New York, NY)
- …data products and insights to measure marketing's performance and impact, understand the customer experience , and develop systems of learning for marketers. In ... Microsoft's mission by enabling data-driven marketing decisions that drive customer engagement and revenue growth. Are you interested in...insights to drive business growth? Would you like to lead a team that is solving problems in partnership… more
- Sunrise Senior Living (New City, NY)
- …Sales and Marketing team in maintaining a thorough working proficiency in the customer relationship management (CRM) lead tracking system. + Support the Sales ... **When you join Sunrise Senior Living, you will be able to use...experience as a Sunrise Team Member + Previous customer service or sales experience + Demonstrates… more
- IBM (Malta, NY)
- **Introduction** We are seeking a talented IBM Associate Partner - SAP User Experience Architect to join our dynamic team. The ideal candidate will possess deep ... seeking a talented IBM Associate Partner - SAP User Experience Architect to join our dynamic team. The ideal...management and stakeholder engagement skills. * Proven ability to lead UX discussions, drive consensus, and resolve complex design… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... products and solutions. As a key member of Sprinklr's senior leadership, this individual will spearhead the creation of...deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of… more
- MTA (New York, NY)
- …solutions to solve critical business requirements effectively and efficiently. + Proven experience working with senior level staff contributing to both short ... combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: The primary purpose of this position… more
- Kyndryl (New York, NY)
- …engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction + Lead by example; Fostering a culture of ... a vital role with industry clients and Kyndryl account teams, building senior -level business and technology relationships and driving value-based outcomes. You will… more