- Huntington National Bank (New York, NY)
- …as a Mortgage Finance Relationship Manager with deep subject matter expertise, prior Team Lead experience strongly preferred + Proven ability to lead ... will serve as a point person in determining the customer 's needs, meeting them through the seamless delivery of...position reports to the Head of CMFG, or another senior leader determined by the Head of the group.… more
- JPMorgan Chase (New York, NY)
- …As a core leader, you are responsible for acting as the voice of the customer - in this case our developers, both internal and external, and developing platforms ... Head of Open Source Governance and input from other senior leaders in the Office of CTO + Identify,...+ Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap;… more
- SHI (New York, NY)
- …-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience . Inspires and mentors others to adopt a customer ... culture of customer focus throughout the organization. + Negotiation: Can lead strategic negotiations, inspire others to develop negotiation skills, and foster a… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... a highly skilled and experienced Global Program Manager to lead the large-scale, complex global rollout of Sprinklr SaaS...deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of… more
- City of New York (New York, NY)
- …The Director will assist the Executive Director with strategic decision making and lead its execution in the day-to-day operations, ensuring that each program is ... managers. - Draft, design, negotiate, and manage vendor contracts to deliver customer -centric services that align with the agency's goals to support small business… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... context and advice; influences and gains alignment across increasingly senior stakeholders + Works autonomously as the lead...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- PNC (New York, NY)
- …collaboration with internal leaders, sets strategies and objectives. Achieves business results and customer experience goals, and may lead multiple teams or ... serve. We are all united in delivering the best experience for our customers. We work together each day...will define the sales strategy, drive revenue growth, and lead business development efforts directly impacting PNC's market positioning… more
- Sodexo (New York, NY)
- …inclusion. + **Guest Experience & Service Innovation** + Elevate customer experience standards, ensuring seamless and high-quality hospitality services. + ... satisfaction, and continuous improvement. + **Leadership & Talent Development** + Lead a high-performance team of Senior National Client Executive (Associate… more
- IBM (Poughkeepsie, NY)
- …a single product in your business area, with guidance and feedback from a more senior designer or design leader. You will also contribute to the design community by ... perspective to your design work and advocate for the customer / end user in all interactions with your...design of a product by advocating for the user experience and value. * Learn about the org structure… more
- SHI (Albany, NY)
- …prioritize customer value, innovation, and scalable growth. + Mentor and lead senior services teams, instilling a culture of strategic excellence, ... through innovative partner programs. The ideal candidate brings extensive executive experience in IT services and partner program development/implementation with a… more
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