- JPMorgan Chase (New York, NY)
- …every employee's day and we're expanding our team focused on the digital employee experience . As a Digital Product Analytics Lead on the Employee Experience ... with our product development initiatives. Reporting to the Head of Employee Experience Analytics, you'll be responsible for analyzing data while governing digital… more
- S&P Global (New York, NY)
- …to innovate and drive progress. Kensho's solutions and research focus on speech recognition , entity linking, document extraction, automated database linking, ... Product Manager with a strong background in finance to lead our generative AI initiatives. This is a high...Work closely with user researchers and sellers to understand customer needs, aligning product features with market demands and… more
- Wells Fargo (New York, NY)
- …+ Ownership of a product roadmap including both back-end functionality and font-end customer experience with measurable outcomes + Deep knowledge of UX/UI best ... & Innovation** + Champion **UX/UI best practices** and lead test-and-learn initiatives to optimize the customer ...competitive trends, having deep knowledge of UX/UI principles and customer research methodologies + Experience with Agile,… more
- PNC (New York, NY)
- …contribute to our roadmap to transform our credit card capabilities, data platform and customer experience for our customers. You will have end to end ... will have an exciting opportunity to work as a senior Data & Transformation lead within Retail...application adoption aligns with business needs, regulatory requirements, and customer experience goals * Work with product… more
- Citigroup (New York, NY)
- …agenda in a complex environment. + Strong ability to engage at the senior management level and demonstrated communication experience at different levels of ... **Data Quality Assurance Lead Director (Hybrid)** Technology & Business Enablement (T&BE)...from cyber-attacks, and processing every loan, transaction, trade, and customer request that comes into the firm. Our teams… more
- Amazon (New York, NY)
- …MxNet and Tensor Flow - Experience in professional software development - Experience in building speech recognition , machine translation and natural ... AI tools that unlock new insights and automate high-effort customer workflows, such as custom query and report generation...systems (eg, commercial speech products or government speech projects) - Experience in designing experiments… more
- conEdison (New York, NY)
- …best practices, required. + Strong understanding of call routing, IVR, speech recognition , agent assist, analytics, reporting, and omnichannel capabilities, ... **Required Education/ Experience ** + Master's Degree Information Technology, Computer Science,...encryption, and data governance, required. + Demonstrated ability to lead cross-functional teams on complex technical projects from concept… more
- M&T Bank (New York, NY)
- **Overview:** As a Lead Experience Strategist within the Enterprise Transformation Enablement team, you will be part of a team of design, agile and change ... experiences for our customers and employees and driving the adoption of customer -centric, agile and change management mindsets, behaviors, and practices among key… more
- Bank of America (New York, NY)
- …forums, and channel partners to identify and drive new ideas on improving customer experience , operational efficiency, and reducing fraud risk. + Develop ... IVR & Contact Center authentication agenda. Facilitate regular routines for stakeholders and senior executives. + Build and lead cross-functional teams to solve… more
- JPMorgan Chase (New York, NY)
- …by working as a Product Delivery Manager in the Global Banking Product & Experience organization. You enjoy shaping the future of product innovation as a core ... to drive productivity and engagement at scale! As a Product Strategy Operating Model Lead - Executive Director, you will lead innovation through the development… more
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