- ServiceNow, Inc. (New York, NY)
- …in influencing senior technology leaders to drive change in a pre-sales, customer , or delivery focused role. + Successfully lead diverse teams to reach ... strategies and solutions. Our team brings technical expertise, real-world experience , strong executive engagement skills and an inspirational mindset to… more
- LiDestri (Fairport, NY)
- …and account management team, foster cross-functional collaboration, and deliver exceptional customer experience and value. CORE RESPONSIBILITIES Sales Strategy & ... + Implement success metrics and feedback loops to continuously improve the customer experience Market Intelligence & Competitive Benchmarking + Continuously… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- Regeneron is seeking a Director, Customer Insights (Patient) - Ophthalmology to join our team! **In this role, a typical day might include:** The Director, ... Customer Insights (Patient), Ophthalmology, will report into the Executive...might be for you if you can/have:** _Lead_ 1) Lead qualitative and quantitative research plans and individual projects… more
- Trinity Health (Troy, NY)
- …**Office Hours:** Monday - Friday **What you will do:** Reporting to the Sr . Director, Surgical Services and Business Development, the practice manager will oversee ... management of human, fiscal, material, and facility resources. + Partners with Sr . Director, Surgical Services and Business Development for the ongoing recruitment,… more
- LiveRamp (New York, NY)
- …+ Effectively identify and lead cross-functional initiatives to improve the customer experience + Ensure the Brands CSMs successfully deliver our solutions ... to drive amazing customer experiences. **About you:** + 7 years customer -focused experience ( customer success and/or account management preferred) +… more
- Citigroup (New York, NY)
- …+ Develop strategies to retain at-risk customers, working with Analytics and Customer Experience teams to identify signs of disengagement, treatments to ... align strategies and priorities, including product development, digital platforms, analytics, and customer experience . + Closely manage budget across Customer… more
- Amazon (New York, NY)
- …address challenges, and to create innovative solutions. The ideal candidate will have customer facing experience , be a proven collaborator across internal and ... and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with ...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- City of New York (New York, NY)
- …range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, ... to the public, including restaurants, school cafeterias, mobile food vending carts, senior centers, and soup kitchens, first-hand and second-hand smoke for all… more
- NTT America, Inc. (Albany, NY)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... and share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead by example in … more
- Citigroup (Rockville Centre, NY)
- …Area, growing and retaining a book of business, and ensuring a world-class customer experience for all current and prospective clients. Individuals in this ... assigned area branches end to end. **Responsibilities** : + Lead as the subject matter expert across a broad...knowledge in all assigned branches to ensure a positive customer experience . Be accountable to client service… more