- SHI (Albany, NY)
- …-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience . Inspires and mentors others to adopt a customer ... Responsibilities** + Develop and implement strategic service delivery plans to enhance customer satisfaction and drive business growth. + Lead and manage… more
- General Motors (Albany, NY)
- …related business experience * Expertise with Microsoft Tools * Demonstrated experience with communication to Senior Executive Stakeholders * Hands on ... both written and oral * Strong creativity and problem-solving skills * Experience with developing senior level communication packages * Obsessive attention… more
- GE Vernova (Schenectady, NY)
- …GEV and the customer . You will be responsible to work directly with senior customer leadership functions, close deals for a strategic pipeline of service ... lead others to find creative solutions to grow customer share and expand price. Growth of share to...base + Develop, Grow and Maintain relationships with key senior customer decision makers, influencer at various… more
- Kyndryl (Albany, NY)
- …and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example; ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... context and advice; influences and gains alignment across increasingly senior stakeholders + Works autonomously as the lead...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Huntington National Bank (New York, NY)
- …as a Mortgage Finance Relationship Manager with deep subject matter expertise, prior Team Lead experience strongly preferred + Proven ability to lead ... will serve as a point person in determining the customer 's needs, meeting them through the seamless delivery of...position reports to the Head of CMFG, or another senior leader determined by the Head of the group.… more
- JPMorgan Chase (New York, NY)
- …As a core leader, you are responsible for acting as the voice of the customer - in this case our developers, both internal and external, and developing platforms ... Head of Open Source Governance and input from other senior leaders in the Office of CTO + Identify,...+ Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap;… more
- SHI (New York, NY)
- …-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience . Inspires and mentors others to adopt a customer ... culture of customer focus throughout the organization. + Negotiation: Can lead strategic negotiations, inspire others to develop negotiation skills, and foster a… more
- City of New York (New York, NY)
- …The Director will assist the Executive Director with strategic decision making and lead its execution in the day-to-day operations, ensuring that each program is ... managers. - Draft, design, negotiate, and manage vendor contracts to deliver customer -centric services that align with the agency's goals to support small business… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... a highly skilled and experienced Global Program Manager to lead the large-scale, complex global rollout of Sprinklr SaaS...deliver next generation, unified engagement journeys that reimagine the customer experience . + Create a culture of… more