- Lumen (Bellevue, WA)
- …as we digitally connect the world and shape the future. **The Role** As a Sr Lead Innovation Technologies, you will be responsible for targeting ideal Lumen ... that become early adopters of our emerging technology. The Sr Lead Innovation Technologies will focus on...* Orchestrate for velocity and delight-ensuring a high-touch, white-glove experience throughout the customer journey. **What We… more
- SpaceX (Redmond, WA)
- Sr . Manager, Starlink Customer Success Redmond, WA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... the ultimate goal of enabling human life on Mars. SR . MANAGER, STARLINK CUSTOMER SUCCESS Starlink is...teams, analyzing data, and collaborating cross-functionally. This role will lead our efforts to launch and scale customer… more
- Amazon (Seattle, WA)
- Description AWS Sales, Marketing, and Global Services Operations (SMGS) is seeking a Sr . Business Planning Lead within the Sales Strategy and Operations team ... planning partners (Finance, Data Products, Operations), analyze data and customer feedback to drive business recommendations, and lead...Salesforce (or other CRM tool) or BI tools - Experience presenting to senior leadership Amazon is… more
- Amazon (Seattle, WA)
- …or equivalent Preferred Qualifications - Experience in internal enterprise or external customer -facing environment as a technical lead - Experience in ... of AWS services and Generative AI solutions. As a Sr . Technical Account Managers (TAM) in AWS Enterprise Support,...- Experience in internal enterprise or external customer -facing environment as a technical lead -… more
- Amazon (Seattle, WA)
- …and implement a comprehensive VoC strategy aligned with the organization's overall customer experience goals and objectives. This involves defining the scope, ... Sr . Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams...enable stakeholder team address CX pain points and improve customer experiences. - Global Rollout and Optimization: Lead… more
- SHI (Olympia, WA)
- …technology you need to thrive - in our offices or yours.** **Job Summary** The Senior Technical Account Manager ( Sr . TAM) on the Managed Services team serves as ... Managed Services in the Services Managed Services Group. The Sr . Azure TAM is responsible for driving customer...Account teams, is expert at leading strategic conversations with senior executives, ensures customer satisfaction with managed… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for a Senior Manager, to lead a team that supports our large and strategic B2B enterprise customers. The ... is customer obsessed and balances long-term support vision with short-term customer needs. Sr . Manager will provide leadership support to Premium servicing… more
- Amazon (Seattle, WA)
- Description We are looking for a customer -obsessed Sr . Segmentation Analyst to join a dynamic team that is responsible for the timely and effective resolution of ... Sr . Segmentation Analyst will triage and resolve inbound customer tickets and execute on monthly operational processes to...Salesforce (or other CRM tool) or BI tools - Experience presenting to senior leadership - Master's… more
- Amazon (Seattle, WA)
- Description Are you passionate about enabling enterprise customers to transform their customer experience through GenAI? Are you a data-driven customer ... at driving adoption of enterprise software? We're seeking a Senior Customer Success Manager to partner with...and genAI capabilities into their products and operations. * Lead customer business reviews, providing insights on… more
- Amazon (Seattle, WA)
- …solutions through a myriad of applications. CET is looking for an experienced Senior Technical Program Manager (TPM) to lead a multi-year, large-scale, ... for Amazon Customer Service, providing a seamless customer support experience and ensuring issues are...during the first interaction. Key job responsibilities As a Sr . TPM in CET, you will take part in… more
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