- Exelon (Oakbrook Terrace, IL)
- …specialized business applications (eg, project portfolio management , requirements/test management , CIS/ CRM , customer self-service, telephony, EPS, EAM, ... business planning, and/or performance measurement. Coordinate quality assurance and/or change management activities with internal and external personnel.… more
- Abbott (Waukegan, IL)
- …Required** + 10+ years of overall experience, including 5 years systems management experience working across various platforms ( CRM /LMS/DMS) and multiple ... operations, and decision making for the **Quality Non-Complaints, LMS (Learning Management ), DMS (Document Management ), and Global Engineering Systems (GES)… more
- Huron Consulting Group (Chicago, IL)
- …process updates, enabling them to maintain a competitive edge. As a Senior Manager , Advisory Services on the Organizational Change Management (OCM) team, ... future. Huron's Advisory Services team consists of the Organizational Change Management (OCM) team that helps clients...and may be implemented in the future. **Position Level** Senior Manager **Country** United States of America… more
- Cayuse Holdings (Springfield, IL)
- …solutions with the Customer Support Center's technology stack, including the CRM , Workforce Management Software (WFM), and Expresslane API. + Data-Driven ... Continuous Improvement and Strategic Decision Support + Collaborate with the Organizational Change Manager to provide baseline metrics for pre- and… more
- Cardinal Health (Springfield, IL)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Senior Case Manager supports patient access to therapy through ... efforts. This program will be working in the manufacturer's CRM system, and this role will require resiliency to change as we will be working in a system that… more
- WESCO (Glenview, IL)
- As the Senior Manager - Sales Operations, you will be responsible for driving effectiveness, improving efficiencies, and expanding productivity of Wesco's sales ... , TAM data platforms, Power BI pipeline dashboards, Order Entry/ Management Systems, Customer Business Review tools, and...enablement resources for sales teams using these tools. + ** Change Management & Adoption:** Participate in … more
- Cayuse Holdings (Springfield, IL)
- …staff. + Strong knowledge of customer service technologies, including AI/ CRM systems, workforce management tools, and advanced reporting solutions. + ... **Overview** **Hybrid in Olympia, WA** **The Work** The Senior Account Manager is responsible for...staff readiness, and implement technology solutions like AI chatbots, CRM , and workforce management tools. + Drive… more
- Edwards Lifesciences (Naperville, IL)
- …communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of ... We are looking for Senior Downstream Product Marketing Manager , a...Management ** + Manage the marketing technology stack, including CRM (eg, Salesforce), marketing automation platforms (eg, Marketo, HubSpot),… more
- Cayuse Holdings (Springfield, IL)
- …phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures ... **Overview** **The Work** The Senior Technical Manager serves as the...Exchange to support the development, deployment, and optimization of CRM , telephony, and other customer -focused tools. +… more
- Intermountain Health (Springfield, IL)
- …facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management ). **_We are committed to ... external stakeholders, and vendors. - Adhere to documentation and change management standards. - Develop and participate...MyChart, Cadence, Welcome, Bedside, Hello World, Care Companion, Cheers ( CRM ), Epic Submitted App, Strings Manager -… more
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