- Intermountain Health (Richmond, VA)
- …technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) The Principal analyst is responsible for ... troubleshooting * Solves complex issues, incidents, and problems according to agreed upon service levels and according to department standards. * Serve as PM and… more
- Federal Emergency Management Agency (Round Hill, VA)
- …Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any ... place to support disaster response efforts as an emergency manager . And may be required to work holidays and/or...IT Specialist (Network) position, you will serve as a senior Information Technology (IT) Specialist in the planning, analysis,… more
- Bank of America (Richmond, VA)
- …management policies and procedures, serving as a focal point for the customer , client, and associate experience, restoring complex production incidents under tight ... Service Level Agreements, and pursuing root cause and problem...documentation of application flows, upstream/downstream impacts during outages, the customer experience, and contacts for support needs + Identifies… more
- Truist (Richmond, VA)
- …to ensure customer satisfaction by delivering excellence in products and service 14. Ability to work and communicate with peers, vendors, internal staff, ... anomaly detection, predictive analytics, and automated incident response. Ensure robust service level indicators (SLIs), service level objectives (SLOs), and… more
- Govini (Arlington, VA)
- …environment, has the ability to adapt to change, and who has exceptional organizational and customer service skills. To succeed in this job, you'll need to have ... obstacles. The Coordinator will report to the People Operations Manager and will be part of a team dedicated...Bachelor's Degree or equivalent experience + 1+ years of customer service and/or administrative experience + Demonstrated… more
- Compass Group, North America (Richmond, VA)
- …Director - Richmond, VA** **Pay Grade:** **14** **Reports To: Senior Director** **Salary: [[$85,000-$95,000]]** **Other Forms of Compensation:** [[Annual Performance ... 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. **Job Summary** **Job Summary:** This leadership position… more
- CenterWell (Richmond, VA)
- …preferred + Healthcare insurance verification experience preferred + Minimum 1 year customer service or other healthcare related experience required; preference ... pressure and adhere to strict timelines + Possess excellent customer service skills and ability to communicate...Paid time off, holidays, and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer… more
- SitusAMC (Richmond, VA)
- …Provide ongoing training and support to CRM users across sales, marketing, and customer service teams, ensuring best practices are followed. + **Data ... + Other activities as may be assigned by your manager Qualifications/ Requirements: + Bachelor's degree in Information Systems,...and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent. + 5+… more
- Capital One (Richmond, VA)
- …training to first line teams on regulatory risk related to complaints and customer experience** + **Advise business and Compliance colleagues on known risks, events ... laws and regulations** + **Participate in reporting activities used by Senior Leadership** + **Demonstrate strong time management, organizational, and prioritization… more
- M. C. Dean (Vienna, VA)
- …and budget, and complete support within agreed deadlines and budget. + Keep senior staff informed of important and relevant service /design decisions and that ... to excellence and inspired by the way engineering and innovation improves lives, enhances customer outcomes, and changes the world for the better. As an employee at… more