- Coinbase (Richmond, VA)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy , planning, and execution for the ... to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a...evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What… more
- Staff Management | SMX (Sandston, VA)
- …Time, Direct Hire. Pay Rate: $38.46 - $58.17 / hour Duties: + Works with the Sr . Project Manager to provide overall management in all phases of construction for ... policies. And SHA mandates requirements. + Works with the Sr . Project Manager to establish project objectives,...company in project meetings and assist in labor negotiations, strategy meetings. + Manages financial aspects of contracts to… more
- Steampunk (Mclean, VA)
- **Overview** As a ** Senior Service Designer,** you will be responsible for guiding government clients through our _Design Intelligence (TM) _ framework, ... technology tools and trend to enhance the overall customer experience ( CX ) to engage and inspire people seeking lawful immigration. **Contributions**… more
- Oracle (Richmond, VA)
- …Description** We are seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as ... part of the Fusion CX Service product team. This includes developing intelligent, autonomous...to deliver AI-driven solutions that transform customer service experiences. ** Strategy and Vision:** + Develop a compelling product vision… more
- Coinbase (Richmond, VA)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- Oracle (Richmond, VA)
- …sales team and customer satisfaction. Develops and implements a comprehensive strategy that maximizes Oracle's opportunities across all Fusion and apps products ... and product lines, including CX , HCM, SCM and EPM suites for Life Sciences....account managers and sales reps. Builds working relationships with strategy , consulting and education field managers in the respective… more