- City of New York (New York, NY)
- …are clear and concise between team members and Service Desk leadership. Provide Quality Assurance for user interaction and categorical data in designated client ... drive performance using well-defined success metrics, along with effective people and project management strategies (including but not limited to the assignment of… more
- City of New York (New York, NY)
- …articulate, track notes and action items, with consistent follow-through. - Conducting Quality Assurance for user interaction and categorical data in designated ... drive performance using well-defined success metrics, along with effective people and project management strategies (including but not limited to the assignment of… more
- City of New York (New York, NY)
- …compliance, trends, and contractual performance. Participate/supervise in the collection, quality assurance , retention, analysis, interpretation and presentation ... drive performance using well-defined success metrics, along with effective people and project management strategies (including but not limited to the assignment of… more