- IBM (New York, NY)
- …sells and renegotiations. . Once the deal is signed, work closely with the service delivery manager to transition to perform by ensuring the scope and expectations ... success. . Following closure, you will be responsible for maintaining the customer relationship to upsell future services to generate new pipeline. **Required… more
- Cengage Group (New York, NY)
- …tackle problems. **Cross-Functional Collaboration** + Work closely with product, design, customer success, and academic partnerships to ensure alignment on faculty ... + Be a leader in developing necessary feedback loops between product, customer success, and enablement groups. **Faculty Insights & Research** + Collaborate with… more
- Kyndryl (New York, NY)
- …coach, providing guidance, and operational leadership. Drive performance and foster service excellence across the payroll function. + Review and approve payrolls ... + Communicate regularly with Tier 1, Tier 2, and Service Center Leads to ensure alignment of payroll practices....if you are hired to work at a client, customer , or partner location, you may be required to… more
- Northwell Health (Staten Island, NY)
- …tests. Assists in maintenance of a safe and clean environment, and promotes improved customer relations. Job Responsibility + * Functions as a key member of the ... implementation of the patient's plan of care. + * Promotes improved customer relations with patients and their families.Makes recommendations for improved patient… more
- Broadview FCU (Buffalo, NY)
- …includes evening and weekend hours + Commitment to delivering exceptional customer service and driving continuous improvement Starting Compensation: $30.00/hr., ... and performance metrics such as call handling time, quality assurance and customer satisfaction scoring. + Log all member inquiries within dedicated case management… more
- KeyBank (New York, NY)
- …differentiated capabilities and comprehensive solutions to meet client needs and exceed customer service expectations. This role is focused on acquiring new ... (COI) referral network + Assembles cross- functional team to quickly respond to customer requests when not able to address requests personally. Knows when and how… more
- Rochester Regional Health (Rochester, NY)
- …preferred. + Two years related work experience in a healthcare setting or customer service setting preferred. + Effective verbal and/or written communications ... and ensure all safety measures are in place; respond to patient's call for service as needed; maintain awareness of arrivals and discharges on unit. + Documentation… more
- University of Rochester (Rochester, NY)
- …strategy for current and future projects to achieve corporate goals and client service expectations in a team environment. - Keep current client information in ... computer, network drive, and CRM Dbase including but not limited to customer contact information, pipeline information, Account development info, project info. -… more
- Evolent (Albany, NY)
- …audiences. + Synthesize complex analyses into succinct presentations. + Lead customer interactions fostering trust, expertise and cooperation. + Extract, manage, and ... differences between institutional vs professional billing and various sites of care/ service is preferred + Familiarity with value-based care and utilization… more
- IBM (New York, NY)
- …skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, ... projects * Time Management - Uses time effectively and efficiently. * Customer Focus - Dedicated to meeting the expectations and requirements of customers.… more