- Justworks (New York, NY)
- …+ 4 year degree or equivalent work experience + 3+ years managing a customer service team, preferably in the health insurance, employee benefits, or financial ... Advanced experience and skill with mentoring and coaching Proficiency with CRM and customer service communication platforms + Experience identifying service … more
- Confluent (Albany, NY)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- American Express (New York, NY)
- …the company's credit and fraud losses while promoting business growth and delivering superior customer service . Credit & Fraud Risk (CFR) is looking for a Vice ... the remediation of issues by guiding and influencing the senior leadership teams, who own the remediation of issues...with an ability to interact and gain support from Sr . BU/Technology Partners Expertise in process governance, with a… more
- Teradata (Albany, NY)
- … relationship management experience, particularly with executives and decision makers at a senior level ( Sr . Director/ VP+). **What You'll Bring** + Awareness ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Justworks (New York, NY)
- …change. The Customer Support team at Justworks is in charge of solving all customer service inquiries, no matter how big or small. Our team represents all of ... possible, but no simpler." Qualifications + 5 years minimum professional experience in customer service - preferably in B2B SaaS or contact center environments… more
- CVS Health (Albany, NY)
- …This role supports the international network, medical cost management, and overall claim/ customer service experience. The candidate will provide concierge-level ... GLOBAL VIP CLIENT. The ideal candidate will assist the Senior Network Manager in managing competitive and complex contractual...management experience + 2+ years of Operations Management (Claim, Customer Service ) + Must possess a successful… more
- Datavant (Albany, NY)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Citigroup (New York, NY)
- …and Business Banking knowledge in all assigned branches to ensure a positive customer experience. Be accountable to client service scores. + Collaborate with ... Banker is responsible for proactively sourcing, acquiring, expanding, and retaining customer relationships by maximizing sales opportunities in an assigned Area,… more
- SAP (New York, NY)
- …+ SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service , and marketing processes. + SAP Business Transformation Management (BTM) ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:… more
- SAP (New York, NY)
- …management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **What You Bring** + 2-3 years ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...this role at this time. **The SAP Academy for Customer Success is a global development program designed for… more