- Percepta (Mahwah, NJ)
- …and SMS) + Answer questions for Volvo Car owners and prospects about product purchases or familiarization + Handle customers who contact Volvo to facilitate the ... satisfaction + Escalate unresolvable or beyond the scope of authority issues to senior team members + Responsible for proper documentation and coding in Volvo's… more
- TD Bank (Mount Laurel, NJ)
- …understanding of how to align customer needs with digital experiences that drive loyalty , share of wallet, and business impact. **Depth & Scope:** + Provides people ... of consumer experiences within the bank + Partners cross-functionally with product , retail, marketing, and analytics to integrate digital priorities into existing… more