- CVS Health (Richmond, VA)
- …with IT and business stakeholders. **REQUIRED QUALIFICATIONS** + 7+ years in senior IT leadership roles managing complex teams and driving process improvement, ... + Strong innovation mindset with a focus on automation and customer service excellence. **PREFERRED QUALIFICATIONS** + Experience with monitoring/logging tools such… more
- Northramp LLC (Reston, VA)
- IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager ... Northramp is looking for an IT Performance Metrics & Customer Experience Senior Leader to lead the...KPIs, and accountability structures. + Conduct analysis of system, program , and customer data to identify trends,… more
- M&T Bank (Reston, VA)
- …and credit decisions, and service existing clients through the bank's relationship management program . Work with branch partners to effectively sell to the business ... customer and cross sell other bank products. **Primary Responsibilities:**...client base. + Achieve established goals as outlined by manager . + Work with branch partners to maximize sales… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- CVS Health (Richmond, VA)
- …and every day. **Position Summary** Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. Partner with ... stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded. Acts as a… more
- HCA Healthcare (Reston, VA)
- …+ Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program ... VA).** Do you want to join an organization that invests in you as a Senior Financial Analyst SQL & Power BI Dashboards? At Parallon, you come first. HCA Healthcare… more
- Marriott (Mclean, VA)
- …and procedures. * Supports and supervises an effective monthly self inspection program . * Operates all department equipment as necessary and reports malfunction. * ... to staff and follows up to ensure understanding. * Coordinates cleaning program in all F&B areas (eg,General clean), identifying trends and making recommendation… more
- CyrusOne (Sterling, VA)
- …conditions of customer contracts and orders + Serve as Implementation Manager for certain key accounts to ensure successful service delivery. Follow CyrusOne ... The Senior Director of Regional Data Center Facility Operations...the region to ensure proper practices and procedures. The Sr . Director will also provide Implementation Management support for… more
- Oracle (Richmond, VA)
- **Job Description** The Revenue Recognition Technical Program Office is a diverse and high-performing team of motivated professionals who apply deep technical ... finance expertise to help Oracle stakeholders structure and execute strategic customer transactions that maximize revenue while mitigating risk. The team's… more
- Coinbase (Richmond, VA)
- …insights. Success in this role requires a mix of leadership, technical expertise, customer focus and product mindset. Here's what we're looking for: * *Experienced ... decision-making. * *Experience in CX and Compliance analytics: *You've partnered with customer support and compliance teams to build data solutions that improve… more