- Amazon (Seattle, WA)
- …both domestically and internationally. A day in the life As a Program Manager for Run of Business in our Customer Engagement Technology team, your day ... Description Are you passionate about leveraging technology to streamline customer support and drive operational efficiency? We're looking for...efficiency? We're looking for you! We are seeking a Program Manager to join the Self Service… more
- Amazon (Seattle, WA)
- Description The Luxury Stores Customer Service Program Manager will be responsible for developing, implementing, and overseeing end-to-end customer ... their skills and knowledge. 4. Support Luxury Stores Product Manager to optimize customer service system as...reports, documentations (WBR, QBR, OP1, Narratives) and presentations to senior management on Customer Service program… more
- Amazon (Seattle, WA)
- Description We are seeking a highly experienced Sr . Technical Program Manager to lead our Customer Relationship Management (CRM) initiative within the ... for the CRM program , aligning with Amazon's broader customer -centric vision - Collaborate with senior leadership to define program goals, KPIs, and… more
- Amazon (Seattle, WA)
- Description OPPORTUNITY TO DRIVE CHANGE: PROGRAM MANAGER , OPERATIONS INTEGRATION Join Us as a Program Manager II, Operations Integration. Be at the heart ... of how CXO ( Customer Experience Operations) evolves across 540+ locations . In...consistency across field and centralized operations * Own end-to-end program integration from prioritization, scoping, and planning to post-launch… more
- Amazon (Seattle, WA)
- …The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program Manager to lead our customer insights and trust initiatives ... while enabling faster access to diverse customer feedback. As Senior UX Research Program Manager , you will establish and manage a comprehensive panel… more
- Amazon (Seattle, WA)
- …The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance ... quality and user experience before reaching our customers. As Senior UX Program Manager , you...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and support a… more
- Iron Mountain (Olympia, WA)
- …functional programs for new and existing customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal ... that will welcome your unique contributions? If so, let's start the conversation. The Senior Client Delivery Program Manager , Digital Solution (DS) is… more
- Amazon (Seattle, WA)
- …most customer -centric company. We are looking for a Customer Obsessed Sr . Program Manager leader with exceptional attention to detail and analytical ... Description As we strive to be Earth's most customer -centric company, Amazon has reinvented how hundreds of...for decisions. 3) Once a decision is made, the program manager will work to evolve a… more
- Amazon (Seattle, WA)
- …solutions. Financial Fraud team is looking for a strong Sr . program manager to re-shape next level customer experience on our stores. We expect the ... across organizations at different levels. Key job responsibilities * Drive program strategy and define roadmaps to dis-incentivize financial fraud bad actors… more
- Amazon (Seattle, WA)
- Description As a Sr . Design Program Manager on the Retail Marketing Team in the XCM organization, this role leads the scoping, execution and day-to-day ... our Retail High Value Event (HVE) key initiatives. The Sr . Design Program Manager (...technical aspects of design, and an understanding of all customer touch points from mass campaign channels to onsite,… more
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