- Highmark Health (Olympia, WA)
- …systems, and is a contributor to the divisional planning process and senior management team. Responsible for managing the identification of enhancements and expanded ... and directs support and integration of data and knowledge used to service group customers, consumer's and/or providers. + Resolve high impact platform, defect… more
- Amazon (Seattle, WA)
- …Amazon Route 53 is a highly available and scalable DNS-based naming and routing service offered by Amazon Web Services. We enable high availability for most AWS ... services via intelligent routing either directly or indirectly. Our service powers most of Amazon retail operations and significant...focus, and you will work with your team and senior leadership to develop and launch high quality services.… more
- Amazon (Bellevue, WA)
- …will implement KPIs tracking mean-time-to-restore (MTTR), contact resolution rates, service degradation patterns, and network performance trends across our global ... infrastructure. You'll be responsible for monitoring service health through key network metrics, managing technical escalation workflows, and ensuring consistent… more
- Amazon (Seattle, WA)
- …to talk with you. AppStream 2.0 is an AWS End User Computing (EUC) service that enables SaaS application streaming or delivery of virtual desktops. AppStream is a ... rapidly-growing service that offers customers incredibly scalable and robust application...and subsequent operation. You will have regular communication with senior management on status, risks and product strategy, requiring… more
- Ford Motor Company (Olympia, WA)
- …into our customers' lives. Ford is seeking a highly strategic and experienced Senior Director, Data, Analytics & AI, Integrated Services to lead the foundational and ... analytics tools and techniques to generate deep insights into customer behavior, service usage, revenue optimization and business performance. + AI Innovation &… more
- Amazon (Seattle, WA)
- …Additionally, you'll build and optimize measurement frameworks to track program effectiveness, providing data-driven insights that inform strategy and demonstrate ... and success story programs * Build scalable processes for co-marketing program management and measurement * Drive data-driven optimization of co-marketing… more
- Insight Global (Seattle, WA)
- …to determine impacts, constraints involving interdivisional support, process improvement, program initiatives, export restrictions - Identifies risk and opportunity ... refines the business case - Facilitates and ensures integration of project/ program plan, schedules, change and baseline management, processes, techniques considered… more
- Deloitte (Seattle, WA)
- …the business value capture and the business case realization. Works with the Program Steering Committee to manage timelines, risks, and issues across upstream and ... downstream systems/teams for the entire Package program . As a Diamond-level member of the Oracle Partner...help pave the way for our clients and Oracle service line development. For our clients, our Oracle Cloud… more
- Coinbase (Olympia, WA)
- …to build systems that predict and reduce negative experiences, increase self- service success rates, optimize automation, and ensure closed-loop feedback to product ... build and lead a team that will revolutionize how Coinbase delivers customer service . This role will own the entire analytics and experimentation framework for the… more
- Coinbase (Olympia, WA)
- …industry best practices. * Collaborate with engineers, designers, product managers, and senior leadership to turn product and technical vision into a tangible ... teams to drive customer benefits while maintaining a world-class Compliance program . * Debug difficult technical problems and make systems/products work better,… more
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