- Koniag Government Services (Alexandria, VA)
- …+ Document all customer interactions (incoming and outgoing) via the USPTO CRM ( Salesforce ) + Transfer callers to other departments or parts of the Office as ... KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure… more
- Leidos (Chantilly, VA)
- …issues promptly, and ensure a seamless and courteous travel experience for senior leaders and other high-profile individuals. **Primary Responsibilities** : + Safely ... + Experience using Customer Relationship Management (CRM) systems (eg, Salesforce , Zendesk, ServiceNow). + Familiarity with case management and order… more
- Amazon (Arlington, VA)
- …will: - Understand customer pain points, gather technical requirements and correlate business value to customer needs - Generate interest and provide vision of ... and in written format - Update and maintain customer information within Salesforce .com to include detailed call notes that illustrate a firm understanding of… more
- ICF (Reston, VA)
- …entities. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process ... are partnered with some of the world's leading and most innovative companies like Salesforce , ServiceNow, Microsoft, and UiPath. We focus on offering a full range of… more