• Service Desk Program Manager…

    ERCOT (Taylor, TX)
    …industry today and in the future. **JOB SUMMARY** Serves as the liaison for service desk operations and mobile device management managed services providers to ... best in class services to end users. Leads the service desk operations area that supports IT...a project leadership role. **ADDITIONAL JOB DUTIES** Level 2, Senior & Lead + Acts as the business partner… more
    ERCOT (08/26/25)
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  • Senior IT Service Desk…

    Public Storage (Plano, TX)
    …Exchange. **Job Description** **Public Storage** is looking for a ** Senior IT Service Desk Technician** to join our team. The Sr IT Service Desk ... will provide level 2 telephone and service desk technical support to field and corporate users related...password and proxy access requests. + Triage and open service desk tickets for messages, self- service… more
    Public Storage (07/19/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... in mentoring junior team members and accept mentoring from senior team members. + Other supporting duties as directed....Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. +… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Help Desk Supervisor ( Senior )

    EPS Corporation (Randolph Air Force Base, TX)
    …Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and ... Help Desk Supervisor ( Senior ) - (626) Share...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
    EPS Corporation (06/03/25)
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  • Service Delivery Manager

    Robert Half Technology (Houston, TX)
    …decision-making. * Experience with ITSM processes and ticketing systems such as Jira Service Desk , Freshdesk, or ServiceNow. * Ability to multitask, work ... in a fast-paced environment. * Familiarity with Active Directory and service desk operations. * Bachelor's degree is preferred but not required. Technology… more
    Robert Half Technology (08/16/25)
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  • Senior User Service Consultant

    Texas State University (San Marcos, TX)
    …performance metrics to drive service excellence. + Supervise and develop service desk staff, fostering a positive and collaborative team culture. + ... Posting Information Posting Number2025423 Posting/Functional TitleSenior User Service Consultant University Pay Plan TitleSr User Service Consultant LocationSan… more
    Texas State University (07/29/25)
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  • Sr Analyst, Accounts Payable

    RTX Corporation (Greenville, TX)
    …2 AP Customer Service Team + Will work complex tickets from the Customer Service Desk (Internal & external) + Work support tickets and other items escalated ... the organization who will be responsible for supporting Accounts Payable Tier 2 Customer Service . RTX AP Tier 2 Customer Service is responsible for resolving… more
    RTX Corporation (08/20/25)
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  • Service Delivery Manager

    Fujitsu (Texas City, TX)
    Service Delivery Manager, Senior Service...+ 10 to 15 years related experience in delivering Service Desk , Infrastructure (Physical & Hybrid) Support ... will include leading various projects at a program level, engaging all service lines across Fujitsu as required, and/or building the delivery subcontract… more
    Fujitsu (07/22/25)
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  • Network Administrator - Senior

    GovCIO (San Antonio, TX)
    …Army North Information Technology Directorate, known as the "G-6," provides Help Desk / Service Desk , daily operations management, technical management ... **Overview** GovCIO is currently hiring for a Senior Network Administrator at Fort Sam Houston, San...will be part of a team that provides Help Desk , Network Operations, Network Engineering, and Cybersecurity Support for… more
    GovCIO (07/31/25)
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  • Technical Analyst

    HCA Healthcare (Austin, TX)
    …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of their ability or responsibility ... support of IT&S desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel + Participates in meetings,… more
    HCA Healthcare (08/16/25)
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