- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team in Quantico, VA. You will be working as part of a team to deliver ... certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end users… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Specialist, Mid-Level TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, ... of Education and an additional 2 years of related senior experience, for a total of 10 years, as...service . * Highly Desired: Demonstrated experience working help desk issues in a classified environment, excellent oral and… more
- Insight Global (Mclean, VA)
- …looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in ... and when those arise, alert the larger team and work with senior IT colleagues to expedite their resolution. Simulate/reproduce problems independently to resolve… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Helpdesk Lead and Analyst** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Lebanon **Position ID:** ... to management team. * Ensure smooth coordination of help desk tickets in line with our Service ...presentation skills. Ability to effectively communicate and engage with senior -level management and clients. * Experience with setting priorities… more
- Serco (Suffolk, VA)
- …Top Secret/SCI security clearance. + Joint Forces Staff College or PMEII graduate. + Senior Service School graduate. + Joint Staff or OSD experience. + ... Operational experience working with General Officer/Flag Officer/ Senior Executive Service (SES) leaders. + Command...application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please… more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to...may require shift work in support of a 12x7 service level agreement, excluding federal holidays, and on-call critical… more
- Serco (Mclean, VA)
- …an accommodation with the application process please email: [email protected] or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is seeking a Sr . Principal Military Trainer - Program Technical Analyst...training strategies and readiness requirements. + Proven leadership in senior command roles. + Strong skills in strategic analysis,… more
- CACI International (Chantilly, VA)
- …experience demonstrating leadership abilities + Minimum of 5 years work experience in a Service Desk and/or Network Operations Center (NOC) providing IT SA to ... Service Integration and Management (SIAM) Operations Lead Job...the Situational Awareness of the COMM Mission Director and senior COMM Leadership **Qualifications:** _Required:_ + **Top Secret clearance… more
- Deloitte (Arlington, VA)
- … service lane issues. + Collaborate and maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and ... + Initiate and lead the crisis action team for critical issues with their service lane. + Act as the primary technical interface concerning COE, tracking all… more
- TekSynap (Chantilly, VA)
- …ServiceNow functionalities. + Provide input into the strategy for developing and resourcing a Service Desk (virtual federated or physical) to act as a central ... 24/7, 365-day ServiceDesk (SD) to support IT services andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management (ITSM) tool… more