- SAIC (Ashburn, VA)
- …Microsoft Windows and Linux Operating Systems, DHCP, DNS, Active Directory, Certificate Services , Group Policies and ServiceNow ticketing system. + Experience ... Description:** We are looking for an IT Systems Integration Analyst to join our Land Border Integration team. You...systems including Windows and Linux. + Experience with cloud-computing services , such as Amazon Web Services or… more
- Insight Global (Arlington, VA)
- …requirements gathering, user story creation, and stakeholder engagement Familiarity with ServiceNow , especially the Customer Service Management (CSM) suite ... Hands-on experience with Public Sector Digital Services (PSDS) or strong CSM experience Understanding of Agile...supervision Exposure to NowAssist, Virtual Agent, and Workspaces within ServiceNow null We are a company committed to creating… more
- IT Concepts (Vienna, VA)
- …meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Senior Process Analyst to manage and maintain our corporate ISO ... and enterprise architecture and objectives. + Process Governance: Collaborate with corporate service leads (HR, IT, Finance, Technical Services , etc.) to… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …operations. This person will support fulfillment of tickets and customer needs within the ServiceNow IT Service Management (ITSM) platform, ESMP, and the use of ... systems, including user provisioning, call routing, and phone configurations. + Support ServiceNow incident and ESMP service request management; assist with… more
- Xcelerate Solutions (Fort Belvoir, VA)
- Configuration Management Analyst - TS Xcelerate Solutions is s eeking an experienced Configuration Management (CM) analyst for a position located at Ft. Belvoir, ... GovCon industry. Location: Ft. Belvoir, VA Security Clearance: Top Secret Responsibilities: + The analyst will operate as part of a unified CM team and will augment… more
- CACI International (Springfield, VA)
- Network Event Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... are seeking an experienced and detail-oriented ITIL Network Event Management Quality Assurance Analyst to ensure the highest standards of quality in our IT event… more
- CACI International (Sterling, VA)
- Network Availability Quality Assurance Analyst Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... + Establishes and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings and training as… more
- Truist (Richmond, VA)
- …technical findings into compelling, data driven narratives and strategic recommendations for senior leadership. You are the bridge between raw data and actionable ... methodologies (eg, 5 Whys, Fishbone). * Experience with ITSM platforms like ServiceNow is helpful, but your analytical power and technical curiosity are what… more
- CARMAX (Richmond, VA)
- …working in an Agile/Scrum setting. Knowledge of ITIL framework and experience with Service Management tools such as ServiceNow + Engineering mindset to propel ... and implement intelligent, predictable, reliable, scalable, cost-efficient, and easy-to-use platforms/solutions/ services to serve Data & Analytics needs of the… more