- Palo Alto Networks (Plano, TX)
- …is to create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued ... stakeholders **Your Experience** + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting, ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- AVEVA (Houston, TX)
- … technical challenges and opportunities to make a real impact. As a senior technical support engineer, you'll troubleshoot complex issues, guide junior ... - You will do:** * Coverage of and response to live inbound technical support cases * Ability to handle the more complex and advanced cases and… more
- Microsoft Corporation (Irving, TX)
- …we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve ... technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer… more
- Microsoft Corporation (Irving, TX)
- …are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer ... bag sessions, blogs, quality assurance checks). Develops readiness content. Mentors new Technical Support Engineers. Develops intermediate level competence on … more
- Microsoft Corporation (Irving, TX)
- …from occurring and achieving more from their Microsoft investment. For the Principal Technical Support Advisor role, we are looking for an individual who ... Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity… more
- Scotiabank (Dallas, TX)
- Technical Support Specialist - A/V Support **Requisition ID:** 237738 **Salary Range:** 76,500.00 - 142,120.00 _Please note that the Salary Range shown is a ... senior leadership team and high-profile external events * Provide specialized technical support in the planning, coordination, and execution of… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more