• Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate ... user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while upholding government policies and procedures.… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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