- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate ... user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while upholding government policies and procedures.… more
- Sysco (St. Charles, MO)
- …devices supported by Infrastructure support teams. + Provides telephone and mobile phone support, including voicemail and account administration, ... Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows , Microsoft Office, and other… more
- Universal Engineering Sciences (St. Louis, MO)
- …accounts, hardware, and software access. * Coordinate needed repairs over the phone or through remote communications. * Install and configure applications on ... relevant to the role. * Escalate complex issues to senior IT staff or vendors as needed and assist...Helpdesk or support related technical role. * Proficiency with Windows and/or Mac operating systems, Microsoft Office Suite, and… more