- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate ... user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while upholding government policies and procedures.… more
- Eaton Corporation (Arden, NC)
- …is responsible for providing client infrastructure (PC, Laptop, PC/Laptop Peripheral, Mobile Device, Printers) support with minimal supervision of a supervisor or ... senior peer. Customers include all of Eaton's internal IT...Qualifications** * 2 plus years of IT experience supporting Windows operating systems and PCs. * Knowledge of Industrial… more