- Highmark Health (Boston, MA)
- …and recognition, performance management and staff productivity. Plan, organize, staff , direct and control the day-to-day operations of the department, ... APP and supervises the clinical execution of other APP staff with that department and/or manages a clinical program....APP role, consistent with APP scope of practice, appropriate training and knowledge as per the APP department job… more
- Children's Hospital Boston (Boston, MA)
- …the day-to-day activities of the Ophthalmology Technicians. Organizes and participates in staff recruitment, training , and scheduling; counsels and evaluates ... and disciplinary actions in coordination with leadership. + Manages daily operations , including staff scheduling, workload prioritization, and maintaining… more
- Siemens (Boston, MA)
- …improvement activities for a team of automation estimators in the National Operations Center.As a Building Automation Estimating Lead, you will:Develop and manage ... company softwareEnsure appropriate staffing and employee development in the Operations CenterMonitors customer satisfaction surveys and address customer issuesManages… more
- Beth Israel Lahey Health (Burlington, MA)
- …a difference in people's lives.** Under general direction from the Cash Operations Manager and the Patient Services Manager, and performing within established ... guidelines. 4) Responsible for first level HR functions for assigned area(s): + Training needs assessment and coordination and/or delivery of training . +… more
- Berkshire Bank (Longmeadow, MA)
- …be required to provide specific examples where employee contributed in areas of staff supervision and training . Financial Center Manager must provide written ... of the Customer Service line. Duties may include assigning workflow, training CSAs, monitoring customer experience, and ensuring programs are in conformance… more
- Public Consulting Group (MA)
- …Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies ... results, and providing coaching and mentoring. + Monitors, tracks, and evaluates staff productivity and performance and provide summary report to management. +… more
- Comcast (Fairhaven, MA)
- …implements procedures, performance standards and best practices. Develops and trains staff . Resolves customer inquiries in an organized and timely fashion. PLEASE ... 24/7 on-call **Job Description** **Core Responsibilities** + Selects and provides training and direction to Network Maintenance Technicians on all maintenance… more
- Eversource Energy (Somerville, MA)
- …of all record retention processes, procedures and files\. + Collaborates with Operations and Engineering to either apprise or seek alternative approaches to ... and accurate billing and collections\. + Provides reports to Eversource Operations and Corporate Relations highlighting key projects' activities and programs\. +… more
- Omni Hotels (Boston, MA)
- …service and management philosophy which serves as a guide to respective staff . Responsibilities + Consistent maintenance and refinement of service standards. Ensures ... as needed. + Monitor and develop team members by training , supervising, follow up and hands on management. Hold...possess the ability to handle stressful and busy hotel operations . + Must meet standards of appearance and maintain… more
- Kimpton Hotels & Restaurants (Cambridge, MA)
- …you'll feel it too. **What You'll Do** Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and ... collaboration. **Some of your responsibilities include:** + Meet with staff to get any pertinent information at the start...posted at their stations on time. + Accountable for training and daily monitoring of all service levels, as… more