• Onbase/Nautilus Implementation Lead

    PenFed Credit Union (San Antonio, TX)
    …management objectives are met for scalable growth. + Assist with new enterprise content and document management platforms and provide technical expertise to ... starting in the position. This role also involves providing configuration & technical support as required for scanning, ingesting and document retrieval of… more
    PenFed Credit Union (05/14/25)
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  • Service Operations Manager

    Leidos (San Antonio, TX)
    …policies, standards, and operating procedures. + ​Create effective, deliverable technical proposal solutions/ content that conform to requirements, win ... service. + ​Team Leadership: Lead, mentor, and develop a team of ITSM staff , fostering a culture of collaboration and continuous improvement. + ​Service Management:… more
    Leidos (08/02/25)
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  • Capgemini General

    Capgemini (El Paso, TX)
    …Center solutions closely with leads and clients, with emphasis on technical solution architecture and design, including telephony, CRM/KM, workforce management, ... design, including operating model, service standards, and staffing pyramid, as well as staff vetting and hiring to build a high performing team that successfully… more
    Capgemini (07/24/25)
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