- Fresenius Medical Center (Jamaica, NY)
- …, reporting indirect patient care personnel as assigned, and when necessary, technical staff . Provides employee education and guidance, and feedback related ... **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following… more
- Amazon (New York, NY)
- …You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying ... technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems,… more
- Amazon (New York, NY)
- … requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best ... implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and...technical concepts to both technical and non- technical audiences - Strong knowledge and experience … more
- Amazon (New York, NY)
- …technical audiences with the ability to lead technical teams in customer projects - Strong experience with distributed frameworks (eg Spark, Hadoop, ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical...or equivalent experience - 8+ years of experience leading technical teams and hands-on … more
- Cisco (NY)
- …alignment to customer challenges and objectives + Own Splunk's portfolio, comprehensive technical engagement, and customer experience in your accounts + ... and lead the Splunk village in effective and efficient technical customer engagement. This role requires a...solutions that meet their business objectives, presenting to senior customer staff , and partnering with Solutions Architects… more
- Amazon (New York, NY)
- …strategic thought leadership and detailed execution to develop and grow teams of customer obsessed technical professionals who partner with startup customers to ... customers, shaping technical solutions, growing the team, and leading specific customer engagement and interaction with technical startup founders, CXOs and… more
- University of Rochester (Rochester, NY)
- …to the customer . **SUPERVISION AND DIRECTION EXERCISED:** + Responsible for technical and behavioral performance of staff in assigned area of responsibility. ... Routinely visits assigned phlebotomy locations and is accessible to staff . Provides technical direction, training, and is...on a daily basis. + Knowledge of medical terminology/anatomy, customer service experience a plus. **NOTE: This… more
- Travelers Insurance Company (Melville, NY)
- …identify needs for Technical Training of Regional Specialist Consultants (RSCs), and Staff in assigned territory. This job serves as a technical resource to ... the technical specialist discipline. + Maintains timely, relevant communications with Technical Director, Field Management and Risk Control staff . + Perform… more
- Highmark Health (Albany, NY)
- …memos, as needed, to provide additional clarity. + Assists to review scheduling of customer service staff to assess the varied work shifts that are needed ... and oversight for all enrollment, premium billing, claims and/or customer service telephone and written correspondence inquiries (routine, priority Congressional… more
- City of New York (New York, NY)
- …entities. Within OMB, the Information Systems Task Force supports the agency's staff by providing the hardware, software and technical /operations support ... be an agile problem solver providing a high-level of customer service to OMB staff . The analyst...experience as a Help Desk Technician or other customer support role. - Tech-savvy with a working knowledge… more