- Mass Markets (FL)
- …in ensuring the highest level of service quality within our call center operations . The ideal candidate will be responsible for monitoring calls, assessing agent ... for improvement. + Prepare detailed reports on agent performance and key quality metrics . + Offer constructive feedback to agents to improve their performance. +… more
- Bowman (Sunrise, FL)
- …additional work requests, and all other factors, which may significantly affect staffing requirements or budget. + Provide technical assistance in the resolution of ... done by others and general coordination of design aspects. **Success Metrics and Competencies** + Flexibility, tact, and excellent interpersonal skills. +… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics . ... regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with… more
- Mass Markets (FL)
- …company's presence in emerging markets and untapped verticals. + Sales Operations :Oversee the development and execution of sales processes, tools, and technologies ... to align sales initiatives with overall business objectives. + Performance Metrics :Establish and track key performance indicators (KPIs) to measure team performance… more
- IHG (Miami, FL)
- …and procedures. + Recommend and/or initiate salary, disciplinary, or other staffing /human resources-related actions in accordance with Company rules and policies. ... Caribbean destinations + Demonstrated ability to drive revenue across resort operations + Strong communication and interpersonal skills, with professionalism in all… more
- Orlando Utilities Commission (Orlando, FL)
- …subsetting and obfuscation processes, and support customizations to enhance business operations + Coordinate with testers, SMEs, knowledge providers, and environment ... determine a time frame, funding limitations, procedures for accomplishing projects, staffing requirements and the assignment of available departmental resources to… more
- IHG (Miami, FL)
- …proper coverage. + Recommend and/or initiate salary, disciplinary, or other staffing /human resources-related actions in accordance with Company rules and policies. ... periods. **_ACCOUNTABILITY:_** This job is the second in command in Front Office operations in a large full-service, luxury, resort, or major flagship hotel with an… more
- IHG (Miami, FL)
- …policies and procedures. + Recommend and initiate disciplinary or other staffing /human resources-related actions in accordance with company rules and policies. Alert ... experience as a chef, or equivalent combination of education and culinary/kitchen operations experience. Degree or certificate in culinary arts preferred. This job… more
- HCA Healthcare (Trinity, FL)
- …is experiencing exciting growth and offers an outstanding culture. The expanded staffing model and newly added OB nighthawk APPs support work/life balance for ... our Physicians. The Facility Medical Director will work collaboratively with the Operations team, Hospital Administration and APP leadership to carry out the Group's… more
- Amazon (Jacksonville, FL)
- …site, including; safety, quality, customer experience, budgetary, people development and operations objectives. The Pharmacy Manager will lead a small team of ... Responsible for the overall safety, quality, performance and customer experience of the operations . * Manage daily operations within the site, including meeting… more