- Taco Bell (Baytown, TX)
- …our customer's faces, achieving sales goals, and delivering on operational metrics . We are seeking career-minded, motivated individuals with excellent interpersonal ... a key role in supporting the overall management and operations of the restaurant. Working closely with the restaurant...work environment. + Assist in scheduling shifts and managing staffing levels to meet customer service and operational needs.… more
- Capital One (Plano, TX)
- …processes and execution along with other designated functions supporting repo operations . Creating excitement, maintaining high levels of morale, and leading ... to improve and maintain high quality customer experience, effectiveness and efficiency metrics + Build and maintain an engaging culture of inclusion, empowerment,… more
- Textron (Fort Worth, TX)
- …subject matter experts\. This role willreport to the MI Operations Leader\. Primary deliverables include interpreting customer requirements, developing ... andmaintaining metrics around schedule and cost \(PowerBI\), supporting the Earned...System \(EVMS\) is preferred\.Demonstrate experience in timely and accurate staffing /equipment capacity analysis\.Must be a proven self\-starter with minimal… more
- HCA Healthcare (Houston, TX)
- …momentum for HCA-wide initiatives + Proactively obtain, interpret and present metrics and analysis to business leaders to inform decisions (performance, attrition, ... the needs of businesses and align with the corporate culture (learning/development, staffing , labor/employee relations, etc.) + Work with Division CFO and Total… more
- Austin Industries (Dallas, TX)
- …HR-related duties on a professional level and works closely with senior operations and the HR Director in supporting designated business units. This position ... Generalists and HR Coordinators to ensure consistent execution of HR strategies and operations . + Partner with market segment leaders to forecast workforce needs and… more
- Lockheed Martin (Fort Worth, TX)
- **Description:** **What You Will Be Doing:** Aero Sustainment Operations Services \(SOS\) has a need to fill a role within the Sustainment Functional Readiness ... role provides tools and analysis supporting the execution of Sustainment Operations Workforce Planning, develops performance and progress analysis, and briefs… more
- Mass Markets (Killeen, TX)
- …test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing , performance, and service delivery. + Lead ... in a BPO environment. + Proven ability to manage large teams and complex operations . + Strong understanding of contact center metrics , tools, and technologies. +… more
- Mass Markets (Killeen, TX)
- …a team of supervisors and drive performance across our customer service and sales operations . This role is ideal for a dynamic leader who can inspire teams, deliver ... a strong work ethic. A background in call center operations management is required, with additional experience in customer...and performance management + Monitor and improve call center metrics , productivity, and service quality + Foster a culture… more
- American Airlines (Dallas, TX)
- …**Why you'll love this job** + This role is part of the Next-Gen Operations Platform and Business team within the Integrated Operations Center division. As ... you will lead planning, tooling, and cross-functional alignment within our Next-Gen Operations initiative. This role plays a critical part in driving the success… more
- Lockheed Martin (Fort Worth, TX)
- …Be Doing** Your responsibilities will include: * Perform ad hoc data analysis of E&T metrics and or staffing data * Provide data visualizations via Tableau or ... You will be a Data Analyst supporting the Integrated Fighter Group \(IFG\) Engineering Operations team\. The Operations team works to align engineering teams to… more