- Pearl Interactive Network (Richmond, VA)
- …compliance, SLA's, KPI's, and fiscal position (P&L). + Review monthly invoicing and metrics of all clients with operations managers. + Coordinate with Finance ... and delivery of complex programs supporting our clients and internal operations . The **Program Manager** (PM) coordinates and monitors the scheduling, pricing,… more
- Bowman (Richmond, VA)
- …additional work requests, and all other factors, which may significantly affect staffing requirements or budget. + Provide technical assistance in the resolution of ... done by others and general coordination of design aspects. **Success Metrics and Competencies** + Flexibility, tact, and excellent interpersonal skills. +… more
- Navy Federal Credit Union (Vienna, VA)
- …across Programs or Agile Release Trains + Partner with others to identify and address staffing and tool needs + Enable and coach teams to define capacity for PI ... program release planning activities + Gather and report performance information and metrics (eg, Release burn down data, etc.) + Update and communicate Release… more
- Black & Veatch (Virginia Beach, VA)
- …resiliency services that apply across the client's entire investment-to- operations lifecycle commitments. Included are Strategic Advisory, Industrial Cybersecurity, ... opportunities with existing or new clients and is accountable to forecasted metrics . + Drives proposal activities including solution value definition, relevant risk… more
- Guidehouse (Mclean, VA)
- …the business in addition to monthly reporting and analysis of the financial operations of the business. The individual will be responsible for the development and/or ... Ad hoc reporting and analysis requests + Presenting monthly metrics and tracking of business KPIs + Financial modeling,...accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the… more
- Dollar Tree (Chesapeake, VA)
- …including development and implementation of risk control solutions within business operations . This position will develop and execute litigation claim management ... claims data to facilitate decisions on liability claims program structure and TPA staffing , direction of program to achieve maximum results, and use of additional… more
- Bowman (Herndon, VA)
- …additional work requests, and all other factors, which may significantly affect staffing requirements or budget + Provide technical assistance in the resolution of ... of advanced concepts, principles, and methods in an assigned area. **Success Metrics and Competencies** + Flexibility, tact, and excellent interpersonal skills. +… more
- Bowman (Richmond, VA)
- …accuracy and adherence to schedule and budget. + Assist with budgeting, staffing , scheduling, and client management tasks. + Draft transmittals, memos, meeting ... aspects of engineering projects which may include traffic studies, traffic operations , traffic signal design, ITS design, corridor projects, lighting design, safety… more
- Mass Markets (VA)
- …in ensuring the highest level of service quality within our call center operations . The ideal candidate will be responsible for monitoring calls, assessing agent ... for improvement. + Prepare detailed reports on agent performance and key quality metrics . + Offer constructive feedback to agents to improve their performance. +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics . ... regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with… more