- Mass Markets (Las Cruces, NM)
- …of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality ... ways to improve the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to… more
- Mass Markets (Las Cruces, NM)
- …of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality ... the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Mass Markets (Las Cruces, NM)
- …of your team. This is a management-level position. Prior experience in management, supervisor , or customer service leadership is highly preferred. To be ... we need your help in managing call center customer service agents. While your team operate the phone for...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Mass Markets (Las Cruces, NM)
- …of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality ... the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings...terminations. + Serve as a subject matter expert on client -specific operations. + Manage remote team members as needed.… more
- Allied Universal (Albuquerque, NM)
- …at client specific sites + Ability to handle crisis situations at the client site, calmly and efficiently + Communicate staffing needs on shift to Account ... is seeking the position of an **Armed Security Shift Supervisor ** . The **Armed Security Shift Supervisor **...federal, state, and local laws + Display exceptional customer service and communication skills + Have intermediate computer skills… more
- Sodexo (Las Vegas, NM)
- Student Supervisor **Location:** NEW MEXICO HIGHLANDS UNIVERSITY - 10517001 **Workdays/shifts** **_:_** Mornings and afternoon/evenings - varying days, and some ... your own way. **What You'll Do:** As a Student Supervisor at Sodexo, you are a peer leader and...may work in any type of food location on client premises. This individual will work under the direct… more
- Mass Markets (Mesilla, NM)
- …You will be responsible for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in a ... We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a...of contact center agents to meet performance targets and client SLAs. + Monitor real-time operations, manage schedules, and… more
- Mass Markets (Mesilla, NM)
- …across multiple BPO campaigns. You'll oversee QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality. To ... and Training to implement quality improvement plans. + Ensure compliance with client requirements and internal QA standards. + Prepare and present quality reports… more
- Mass Markets (Mesilla, NM)
- …the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our ... customer service and sales operations. This role is ideal for...results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound customer ... are sure to grow. We offer many advancement opportunities including Supervisor , Trainer, Talent Acquisition, and Operations Management. Candidates should be highly… more