- Mass Markets (Wichita, KS)
- …appropriately. + Escalate complex issues to the appropriate department or supervisor as needed. + Provide follow-up communication to ensure customer satisfaction. ... + Stay informed about company policies, procedures, and service updates. + Participate in team meetings and training...with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are hiring licensed insurance customer service agents to support inbound customer service , help desk, and back-office ... In this role, you will provide full lifecycle customer service and sales to a ssist customers in understanding...in understanding their coverages and selecting the right products, services and best solutions to meet their personal financial… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... are sure to grow. We offer many advancement opportunities including Supervisor , Trainer, Talent Acquisition, and Operations Management. Candidates should be highly… more
- Mirror (Newton, KS)
- …check the staff communication log. 5. Complete orientation related paperwork on each client as directed by your supervisor . 6. Provide transportation for clients ... Mirror. If required to do so by your immediate supervisor , record and deposit client co-payments. ...de-escalate potentially harmful situations. 19. Be available for case staffing conferences when requested by your supervisor .… more
- Mental Health Association of SCK (Wichita, KS)
- …tobacco, alcohol, or other drugs. The counselor's job role is to provide goal-directed, client centered help to clients with an addiction by educating them on the ... to deal with their addiction. ESSENTIAL POSITION RESPONSIBILITIES : 1. Provides services in order to maintain required productivity/billing standard of 1200 hours… more
- Mass Markets (Wichita, KS)
- …of supervisors to help develop efficient operations, promote sales and customer and services . You will work to continuously improve client metrics by providing ... will ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team… more
- Mass Markets (Wichita, KS)
- …and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum ... of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and… more
- Sunstates Security (Kansas City, KS)
- …training, and licensing of new hires. + Build superior customer relationships and exceed client service levels to ensure client retention and satisfaction. + ... City-based regional market. The Regional Manager is responsible for leading operations, client relationships, customer service , and personal management within a… more
- Owens & Minor (Lenexa, KS)
- …(both physical and written) are followed accordingly, when applicable, documented in client -level Quality Agreements, Service Level Agreements, and SOPs + Verify ... orders. + Take physical inventories as directed. + Assume the responsibilities of a supervisor , when necessary. + Instances of service standards not being met… more
- Mass Markets (Wichita, KS)
- …and dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client base. In this role, ... assisting customers with inquiries, making outbound calls to existing clients, resolving service -related issues, and promoting new products and services . If… more