- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound customer ... are sure to grow. We offer many advancement opportunities including Supervisor , Trainer, Talent Acquisition, and Operations Management. Candidates should be highly… more
- Aramco Services Company (Houston, TX)
- …in compliance with architectural standards. Under the general direction of the Supervisor , I. T. Projects Unit, is responsible for performing highly complex ... multiple application system development, maintenance and enhancements utilizing multiple client /server or mainframe platforms. Incumbent collaborates with client … more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... are sure to grow. We offer many advancement opportunities including Supervisor , Trainer, Talent Acquisition, and Operations Management. Candidates should be highly… more
- Mass Markets (TX)
- POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (Killeen, TX)
- …of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call quality ... OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call...the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings… more
- Towne Park (San Antonio, TX)
- …to forecast and plan for seasonal variances in business to ensure proper staffing levels. Understands the client 's service standards and effectively ... Park's standards to complement them. Is knowledgeable of the client 's service metrics/measurements and ensures Towne Park... client relationship activities and meets with the client to present and offer additional services .… more
- Guidehouse (San Antonio, TX)
- …(desk) daily/weekly/monthly + Runs and reviews daily reports + Works with Supervisor /Manager on client reporting deliverables such as performance summary ... the right thing the right way. + Maintain a client centric focus and strive to satisfy the ...specific refresher training sessions + Performs functions assigned by Supervisor /Manager to ensure team /project objectives are met. +… more
- RE Tech Advisors LLC (Dallas, TX)
- …budgets, monthly staffing allocations, and oversee budget tracking for your client programs. Lead invoicing for assigned scopes of work, as needed. Train and ... building portfolios or other investment portfolios. + Experience in a client -facing consulting role, delivering professional services , and building relationships… more
- Compass Group, North America (Austin, TX)
- …revisit guides, manuals and training procedures. Complete internal audits on guest service functions to ensure client specific standards are being met. ... FLIK Hospitality Group focused on all aspects of guest and employee services , meeting and event planning and conference center management. Distinct from recruitment… more