• Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …the organization's success. Managers align daily operations to the agency's strategic priorities, engage stakeholders in planning, and drive performance using ... Provide Quality Assurance for user interaction and categorical data in designated client services ticketing platforms, eg JIRA. Propose updates to user resources for… more
    City of New York (06/12/25)
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